$895

Advanced Customer Journey Mapping (Outcome-Oriented)

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Location

801 Oberlin Rd

Suite 330

Raleigh, NC 27605

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Refund Policy

Refund Policy

Refunds up to 7 days before event

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Description

This is an advanced customer journey mapping workshop focused on how to map for more effective outcomes. It is ideal for those tasked with understanding the relationship between customers and your organization’s multi-channel episodes and touchpoints. If you need to understand how to journey map, this workshop will empower any CX practitioner to achieve confidence, agility and efficiency in their CX mapping and design activities. In this workshop, we’ll also cover employee journey mapping concepts.

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Date and Time

Location

801 Oberlin Rd

Suite 330

Raleigh, NC 27605

View Map

Refund Policy

Refunds up to 7 days before event

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