$125 – $150

Administrative Professionals Training Day 2021

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$125 – $150

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You're good, but let us help you rise to EXTRAORDINARY with this Success Series Seminar - Conference for Administrative Professionals

About this Event

Conference for Administrative Professionals is dedicated to the success of anyone who wishes to go from Good to Extraordinary in their position as:

  • Administrative Assistant
  • Office Manager
  • Executive Assistant
  • Secretary
  • Receptionist
  • Front Desk Professional
  • And More!

Being presented in 4 information-packed modules, this one-day training will give you the edge you need to be an Extraordinary Administrative Professional! What will we talk about in each module? Here's what you can look forward to:

Module 1: Owning Your Career and Why it Matters

  • Understand the importance of taking charge of your career destination
  • Identify the differences between a job and a career
  • Determine what needs to be done if you are in a job that was once a career
  • Recognize the three elements necessary for succeeding in your career
  • Develop an action plan for career success

Module 2: Assertiveness Skills - Getting What You Need

  • Identify the different ways that people can relate to one another and the behaviors associated with each (Passive, Passive Aggressive, Aggressive, and Assertive)
  • Identify the link between self-esteem, competence, confidence, and assertiveness
  • Say ‘No’ and still sound like a team player
  • Outline the four-step process for asking for what you need and getting it
  • Address behavior that is negatively impacting you, the team, or the organization (using a sound model for success)

Module 3: How To Engage And Influence

  • Understanding yourself and others
  • Logos, ethos, and pathos
  • The communication “formula”
  • Six laws of influence
  • Six principles of influence

Module 4: Project Management for Administrative Professionals

  • The five phases of project management –a miracle isn’t one of them
  • Triple Constraints
  • How to prevent “things” from falling through the cracks
  • Estimating your timeline more accurately
  • Track and brief your projects with clarity

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