What They Are Saying About The Workshops

"About Ms. Reid . . . if you have ever sat through one of her classes, you can relate. She trains with enthusiasm, common sense and deductive reasoning approaches, and you remember every word she utters. The day went by so fast and we covered a lot. She emphasized that leadership needs to . . . . Read Complete Testimonials [--Suzanne Perry, CEO Professional and Lifestyle Organization Management, Pompano Beach, FL]

My "Aha moment" occurred during this workshop. I work every day with external customers. Until I took this class, I did not know that my employees could commit sexual harassment violations with my external customers, and the customer can sue me . . . Wow!" In my opinion, . . . Read Complete Testimonials [--Delroy Tomlinson, President, A-Tech Services, Boca Raton, FL]

The organizational culture is created by the contributions made by the diversities found in the workforce; while there are no control mechanisms to the creation, considerations must be made by leadership to properly manage, and influence the all-encompassing environments. Thus, good, bad or indifferent, the outcome is always about leadership and influence!

With a risk management approach, these workshops are engaging, interactive and pragmatically presented. Ideally, upon completion of the course we hope to have enhanced awareness among leaders, identifying elements that could possibly contribute [positively or negatively] to workplace re-engineering or redesigning. The areas that are covered relate to what associates [customers] should embrace, and avoiding that which often is miscontrued or may be interpretted as acceptable behavior.

We guarantee results and hope you will join us, or send an associate.

Pre-registration is required. No On-Site Registration Availability. Register 2 or more and save!