- RECOMMENDED FOR MANAGERS & EMPLOYEES -
Effective communication is pivotal to the success of an organization. Several factors influence how communication flows within the workplace. Although each person is an individual, work styles are primarily shaped by personal experiences, training, and generational differences. Failing to recognize the generational impact can cause miscommunication and negatively influence the workplace. Organizational miscommunication can create an environment of bullying, incivility, harassment, and discrimination. This interactive training demonstrates how participants can view their workplace through a multigenerational lens to better handle challenges, identify strengths and recognize commonalities. This approach to workplace diversity lends itself to a more cohesive work environment which helps to increase productivity. (3 HOURS)
REASONABLE ACCOMMODATIONS: Trainings with the Illinois Department of Human Rights - Institute for Training and Development are accessible to and usable by persons with disabilities in compliance with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973 and the Illinois Human Rights Act.
A person with a disability needing an accommodation to participate in IDHR trainings should contact the Institute for Training and Development at 312-814-2477 or (TTY) 866-740-3953 or at IDHR.Training@illinois.gov
The Institute for Training and Development requires seven (7) business days to obtain any reasonable accommodation. If for some reason you cannot attend your scheduled training, you must request the cancellation of the reasonable accommodation at least 72 hours prior to the date of training. All requests must be in writing and should include reason for cancelation. Failure to comply may result in suspension of future training privileges.
TRAINING MATERIALS: All training materials will be sent via email and must be printed out and brought to class. Materials will no longer be distributed on site. An email containing a link to training materials will be sent out 1 week prior to the training schedule. Please add email@example.com to your address book to avoid emails going to your spam folder.
CANCELLATIONS: If for some reason you cannot attend your scheduled training, you must request the cancellation at least three (3) business days prior to the date of training. Failure to comply may result in suspension of future training privileges.