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3CX Advanced Product Training, Tampa FL, USA, December 8th, 2016

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Meridian Two Training Room

4300 W Cypress Street

Tampa 33607 FL

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Description

This 3CX Advanced Training Workshop is open to all active 3CX Partners who have successfully achieved 3CX Certified Pro / Partner status and/or who have already successfully deployed commercial licenses of 3CX. Training is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations. This training will prepare attendees for the 3CX Academy Certification Exam

Prerequisites: Knowledge of Microsoft networking technology and concepts, and preferably 3CX Certified Engineer or demonstrable proven ability to sell and install basic 3CX systems.

This training scheme will enable you to:

  • Understand further the mechanisms of IP phone Provisioning with 3CX
  • Evaluate options available for defining extension behavior
  • Understand 3CX software phone configuration
  • Develop full understanding of complexities of remote extensions including strategies to deploy them in a simple manner

Additional Points of Interest

  • Set up a full blown intelligent dial plan as well as source identification strategies for DID/DDI
  • Get to grips with set up of Internet gateways and diagnosis of issues impacting proper provider or SIP trunk setup
  • Meet with the 3CX team to discuss sales and marketing throughout the day

Training Agenda

09:00 - Doors Open / Registration
09:15 - Octavius Gould, 3CX General Manager North America, will be presenting the latest 3CX Phone System
10:00 - Nikolaos Tsironis, 3CX Technical Trainer:

    • Course 1: Advanced Concepts and Configuration
      • 1.1 Security with 3CX Phone System
      • 1.2 Provisioning Templates & Methods
      • 1.3 Least Cost Routing

    • Course 2: Remote Connections
      • 2.1 NAT and Port Forwarding
      • 2.2 3CX Tunnel Protocol
      • 2.3 Configuring Remote Extensions
      • 2.4 Bridge Configuration

12:30 - Lunch break
13:30 - Nikolaos Tsironis, 3CX Technical Trainer:

    • Course 3: Troubleshooting
      • 3.1 VoIP Calls in Detail
      • 3.2 Troubleshooting 3CX Phone System
      • 3.3 Wireshark as a Diagnostic Tool
      • 3.4 3CX Bin Log Viewer

15:30 - Break
15:45 - Nikolaos Tsironis, 3CX Technical Trainer:

    • Q&A and wrap-up
    • (Optional depending of the overlap from the Basic Course: 3CX Webmeeting)

16:45 - End

For more information do not hesitate to contact the organiser.
Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to 2 weeks before the event at no charge by contacting the organiser.

Booking Reference: Upon your arrival to the venue, please have your booking reference at hand for registration check in.

Fees: There is no charge for attending this 3CX training event. However, late cancellations and non-attendance can result in 3CX issuing the Partner with an invoice for the sum of 100 GBP.

Please note that places are given on a priority basis to new 3CX Partners.
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Date and Time

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Meridian Two Training Room

4300 W Cypress Street

Tampa 33607 FL

View Map

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