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3CX Advanced Product Training, Dublin, Ireland - 10th July 2018


Tuesday, July 10, 2018 from 9:00 AM to 5:00 PM (IST)

Ticket Information

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3CX Advanced Product Training, Dublin, Ireland - 10th July 2018   more info 1 Ticket Jul 9, 2018 Free  

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Event Details

This 3CX Advanced Training Workshop is open to all active 3CX Partners who have successfully achieved 3CX Certified Pro / Partner status and/or who have already successfully deployed commercial licenses of 3CX. Training is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations. This training will prepare attendees for the 3CX Academy Certification Exam

Prerequisites: Knowledge of Microsoft networking technology and concepts, and preferably 3CX Certified Engineer or demonstrable proven ability to sell and install basic 3CX systems.

This training scheme will enable you to:

  • Understand further the mechanisms of IP phone Provisioning with 3CX
  • Evaluate options available for defining extension behavior
  • Understand 3CX software phone configuration
  • Develop full understanding of complexities of remote extensions including strategies to deploy them in a simple manner

Additional Points of Interest

  • Set up a full blown intelligent dial plan as well as source identification strategies for DID/DDI
  • Get to grips with set up of Internet gateways and diagnosis of issues impacting proper provider or SIP trunk setup
  • Meet with the 3CX team to discuss sales and marketing throughout the day


09:00 - Doors Open / Registration

09:15 - Welcome and What's New in  3CX V15.5 by Ms Natassia Allery, 3CX Account Manager UK & Ireland

10:00 - Mr Nicholas Paras, 3CX Technical Trainer

Course 3.0: Extended System Services

  • 3.0 Advanced Installation Options
  • 3.1 Remote IP Phone Extension (STUN)
  • 3.2 Remote IP Phone Extension (SBC)
  • 3.3 Ring Groups
  • 3.4 IVRs

12:30 - Lunch break

13:15 - Mr Nicholas Paras, 3CX Technical Trainer

Course 3.0: Extended System Services

  •  3.5 Queues

Course 4: In depth

  • 4.0.1 Advanced Inbound Routing
  • 4.0.2 Advanced Outbound Routing
  • 4.1 Troubleshooting (Wireshark)
  • 4.2 Security & Anti Fraud

15:30 - Break

15:45 - Mr Nicholas Paras, 3CX Technical Trainer

Course 4: In depth

  • 4.3  Bridges

16:45 - End

If you need to contact us for whatever reason, kindly send an email to the organizer.
Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to 2 weeks before the event at no charge by contacting the organizer.

Booking Reference: Upon your arrival to the venue, please have your booking reference at hand for registration check in.

Fees: There is no charge for attending this 3CX training event. However, late cancellations and non-attendance can result in 3CX issuing the Partner with an invoice for the sum of 100 Euros.

Please note that places are given on a priority basis to new 3CX Partners.
Have questions about 3CX Advanced Product Training, Dublin, Ireland - 10th July 2018? Contact 3CX

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When & Where

Radisson Blu Hotel, Dublin Airport
Dublin Airport
K67 H5H9

Tuesday, July 10, 2018 from 9:00 AM to 5:00 PM (IST)

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About 3CX (

3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.

50,000 customers worldwide use 3CX including Boeing, McDonald's, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.

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