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3/2/2011: Taking the Mystery out of Metrics

Wednesday, March 2, 2011 at 2:30 PM (EST)

3/2/2011: Taking the Mystery out of Metrics

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Free Webinar Ended Free  

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Measure, measure, measure. More and more, we hear about the importance of metrics. But what does that really mean? Join strategy consultants Sam Frank and Michele Levy for a practical discussion about the metrics that really matter for nonprofit organizations.


  • A straightforward definition of metrics and why they matter
  • A brief list of key metrics that you can track for your organization
  • An understanding of how to provide context for those metrics (aka so what do these numbers actually mean?)
  • Some tips for creating a more metrics-driven organization Wednesday Webinar series for nonprofit staff and board development. Offering strategy, planning, organizational development, branding, marketing, executive search, finance, fundraising, operations, and more.

Meet the Presenters: 

Michele Levy

Michele Levy considers herself a brand therapist for nonprofits, start-ups and what she refers to as “other entrepreneurial organizations.” With an approach that is equal parts energy, accessibility and common sense, Michele makes brand strategy and communications topics relevant and understandable for a range of participants. She has worked with a range of nonprofit and corporate clients, adeptly bridging the sectors and leveraging best practices from both. Her work includes research, brand strategy, message development, communications planning, and training.   She has spoken on branding to a variety of organizations, including Association of Fundraising Professionals, American Association of State and Local History, National Association of Independent Schools, and New England Museum Association. She is a valued trainer with Center for Women & Enterprise, Interise and Social Innovators Forum. An honors graduate of Harvard College, Michele received her MBA from Boston University. 

Sam Frank



Sam Frank founded Synthesis Partnership to assist nonprofits with strategy, planning, and organizational development and change. He advises and has served on the boards of local and national nonprofit organizations addressing arts and culture, education, health care, preservation, homelessness and the environment. Sam frequently offers workshops on planning at national conferences and writes an e-newsletter, Critical Issues in Strategy, Planning and Organizational Development ( and a blog on nonprofit issues ( He conceived and directs the Wednesday Webinars at Prior to Synthesis Partnership Sam was Director of Architecture and Design at Corning Incorporated, and Dean of Architecture and Design at Rhode Island School of Design. He was educated in English literature at Princeton University, architecture at Harvard University, and architectural history, theory and criticism at the Massachusetts Institute of Technology. 

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