Free

2nd National BSL Citizens Advice Seminar

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Lift

45 White Lion Street

London

N1 9PW

United Kingdom

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This national Citizens Advice BSL seminar is the second to be held following the first in May 2016. The aim of the event is to share findings from the independent evaluation of BSL users and to explore and discuss Citizens Advice future national BSL strategy.


Organiser: Steve Emery (Citizens Advice)

Chair: Sally Reynolds (Independent)

Note: sorry but the event is only open to those who work with Citizens Advice, as paid staff, volunteers, officers or trustees


PRELIMINARY AGENDA (as at Feb 2017, subject to change)

09.30 - 10.00 Registration and drinks reception

10.00 - 10.15 Chair opening and introduction (Sally Reynolds, Independent)

10.15 - 10.40 "Results from the independent evaluation: the BSL client perspective" Sarah Hirons (Independent Evaluator)

10.40 - 11.00 Questions for Sarah

11.00 - 11.30 Refreshments

11.30 - 12.00 "Beyond Busting Barriers: what next for BSL services?" David Carrigan (Head of Equality Strategy, Citizens Advice)

12.00 - 12.30 Questions and discussion with David Carrigan (Citizens Advice)

12.30 - 14.00 Lunch and networking

14.00 - 15.00 "Beyond Busting Barriers: Sharing and discussing service design next steps" (Laura Andrews, Citizens Advice Service-Design team)

15.00 - 15.15 Short break

15.15 - 15.45 "Planning next events - what next?" (Steve Emery, Citizens Advice)

15.45 - 16.00 Chair closing event (Sally Reynolds)


This event is made possible by funding from the Big Lottery Fund and Sir Halley Stewart Trust

BSL/English Interpreters have been booked for the event

Sorry no lunch provided but lots of varied food venues nearby!

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Date and Time

Location

Lift

45 White Lion Street

London

N1 9PW

United Kingdom

View Map

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