2019 Volunteer Delaware Conference

  Elevate Your Volunteer Leadership

  The Delaware State Office of Volunteerism is once again presenting the annual Volunteer Delaware Conference.

 Location:  Dover Downs Hotel & Casino

1131  North DuPont Highway; Dover, Delaware

  Keynote Address

  "Elevate Your Day. Elevate Your Leadership. Elevate Your Community. Elevate Our World”

 Keynote Provided by Barry Altland

  Author, Speaker, Non-Profit Executive

A new era has arrived for leaders of Volunteer Engagement. Gone is the traditional views on volunteerism, community engagement and leadership, replaced with new and exciting ways for caring, compassionate community members to make a difference.

What must you as a leader of Volunteer Engagement know and do to play your role? How prepared are you to take your leadership “game” to the next level?

This open, interactive session will welcome many voices to the learning conversation as we share what you can do to make the most of your conference experience and your leadership role, thereby generating the greatest impact for your volunteers, your community and our world!

   WORKSHOP Sessions

Morning Sessions 10:30 am – 12:00 pm 

"Becoming a More Effective Learning Leader for your Volunteers"

 Session Provided by Barry Altland

  Author, Speaker, Non-Profit Executive

Many leaders of Volunteer Engagement are called upon to serve as a leader of learning sessions of all types for their Volunteers, but most have been ill equipped with the leading-edge knowledge, skill and acumen required to leverage adult learning theory and enhance the way their Volunteers grasp and apply new knowledge.

Simply stated, they are Volunteer Experts, but not Learning Experts.  

Participants will embrace the importance of interactive learning that employs self-discovery and social learning principles, while relying less on traditional, didactic approaches to Volunteer learning.

Participants will learn about and be able to apply The Learner Engagement Model, a proprietary tool designed to guide the design and facilitation of interactive learning that models adult learning theory at its highest levels.  

Participants will practice crafting open-ended questions, the single most powerful tool in their Learning Leader toolkit, to open learning conversation and invite multiple voices to contribute to a shared learning experience.

Measuring and Communicating Volunteer Impact

Session Provided by:

Beth Steinhorn- President, VQ Volunteer Strategies

Demonstrating results goes beyond counting the number of volunteers in your program and the hours of service they provide. This interactive workshop will explore trends and emerging tools designed to demonstrate quantitative and, more importantly, qualitative results that position volunteer engagement as a valuable and effective resource within your organization. Learn some of the latest metrics to track volunteer impact and gain tools to make the case for volunteer engagement as a vital resource.

 National Service Opportunities in Delaware 

Session Provided by: 

Charles A. Harris - AmeriCorps *Delaware Program Director

Tara Wiggins - AmeriCorps *Delaware Program Officer  

Does your organization have projects and priorities that you do not have the time or resources to accomplish?

Through programs that provide “human capital,” for projects, planning grants, capacity building, research, volunteer recruitment, special one-time projects, and more…the Corporation for National and Community Service (CNCS) has a program that may be what you need: 

• AmeriCorps State and National
• VISTA
• National Civilian Community Corps (NCCC)
• Senior Corps

State Office of Volunteerism staff will inform and explain in detail, potential valuable resources for your organization, as well as share service opportunities for individuals.  

    WORKSHOP Sessions

 Afternoon Sessions – 1:15 pm – 2:45 pm

Navigating Sticky Situations:Effective Solutions for Everyday Challenges  

Session Provided by:

 Beth Steinhorn- President, VQ Volunteer Strategies

Volunteers who over commit and under deliver. Individuals who don’t follow protocols – but never in front of you. Veteran volunteers who resist change. A colleague who resists working with volunteers. We all encounter sticky situations at some point. Add in the challenge of hundreds of unique personalities, and we are bound to encounter sticky situations on a regular basis.

In this workshop, learn how you can address some of the most common sticky situations and gain strategies to avoid similar situations in the future. Tips will include how to deal with difficult volunteers, take the emotion out of tricky conversations, and ensure that you and the organization's best interests are protected while getting the most out of volunteer contributions.  

  "What Does Volunteer Engagement Mean For You, the Volunteer?"  

 Session Provided by Barry Altland

 Author, Speaker, Non-Profit Executive

Each volunteer is driven by deep-rooted needs, wants and desires as well as a unique set of gifts, knowledge, skills and experiences that accompany their passions. When brought together, this combination creates a one-of-a-kind set of intrinsic drivers that compel them to choose to do what they do, and how they do it.

 On the surface, it all seems so overwhelming for leaders seeking to attain the most and best from each person on their team. What can a leader do engage and sustain the inherent passion each person brings to the team?

This session seeks to break down leadership into a series of easy-to-implement practices to optimize their team and position them to do their best. The session will introduce and reinforce several simple key strategies, including Discovery, Feedback, the Coaching conversation and meaningful Recognition

Participants will embrace the notion that spending quality time with their top volunteers is the key to boosting and sustaining their engagement today as well as the long haul. 

 Resource Rescue 

 Assistance for Non-Profits

 Session Provided by Delaware Association of Volunteer Administrators

Is your non-profit new or struggling for help? Let this panel from the Delaware Association of Volunteer Administrators come to your aid! Discuss ways to maximize your skills, to write grants, manage volunteers, or create and develop an Advisory Committee/Board of Directors, and expand your profile on social media via Facebook, Twitter, Instagram and others! This interactive workshop will set your course.   

 Service Project

 Sleeping Mats for the Homeless Project

 Supplies you should bring

• Plastic bags (Walmart, Giant, Acme, Walgreens etc.)
• Scissors or rotary cutter w/mat
• Yard stick or tape measure
• “N” crochet hook (metal works better than plastic) 

If you do not use these bags you could ask your local stores for the bags from their recycle bins. 

Sleeping mats are cut from plastic shopping bags into strips. Strips are then looped together into “plarn”. The “plarn” is crocheted into the sleeping mats. Instructions are simple and will be distributed by an instructor. You can participate with this project even if you don’t crochet.

 All volunteers are welcomed! 

 Cost is $25.00

We are excited to announce that the fee for attending the 2019 Volunteer Delaware Conference this year is $25 per attendee due to a grant we secured for this special event.  Not only will you have the opportunity to learn from nationally recognized speakers, every attendee will receive a complimentary book, Engaging the Head, Heart and Hands of a Volunteer" by Barry Altland, a T-Shirt along with other complimentary items.  We look forward to sharing this special event with you and encourage you to invite your friends as well.

 Conference Schedule

 8:00 am – 8:55 am    Registration, Networking and Breakfast

9:00 am – 9:10 am     Welcome and Introduction of Keynote

9:15 am – 10:15 am   Keynote Speaker

10:30 am - 12:00 pm  Morning Sessions

12:15 pm -1:00 pm     Lunch  

1:15 pm - 2:45 pm      Afternoon Sessions

3:00 PM - 3:30 pm      Service Project

 Find us at

To become a member of DAVA, visit www.davaweb.org and click on "Join Us"