Communicating to Connect (10:00 a.m. - 12:30 p.m.): This training program is based on components of the American Medical Association (AMA) Foundation’s Health Literacy Train-the-Trainer program, which focuses on providing an overview of health literacy and its relationship to health outcomes, as well as enhancing patient interaction and communication through plain language and methods such as teachback. This content has previously been offered as the first section of a full-day provider training.

Target audience: anyone who is responsible for communicating health information to clients/patients and who is interested in learning the basic principles of health literacy and oral communication, or those who are interested in a refresher course. Potential attendee roles may include clinicians, administrators, and educators.

Join the Pennsylvania Health Literacy Coalition for a set of trainings focused on health literacy topics. In addition to the training described above, the following training sessions are available. Participants may selectively attend the training(s) of interest to them.

To view the other trainings for 5/14, please use these links:

Tools for Establishing a Culture of Health Literate Care (5/14, 1:30 p.m. - 3:30 p.m.)

Health Literate Materials Design and Review (5/14, 1:30 p.m. - 4:30 p.m.)

To view the trainings for 5/15, please use these links:

Annual PAHLC Morning Meeting (5/15, 8:30 a.m. - 12:00 p.m.)

Advancing Language Access and Working with Interpreters (5/15, 1:00 p.m. - 4:00 p.m.)

Principles of Motivational Interviewing (5/15, 1:00 p.m. - 4:00 p.m.)

The Crowne Plaza Harrisburg-Hershey is offering a limited number of rooms at a conference rate of $116/night for the nights of May 13 and May 14. For reservations, call (717) 234-5021 and use the code Pennsylvania Health Literacy Coalition to receive the conference rate.

These training opportunities were developed by participating institutions of the Pennsylvania Health Literacy Coalition, including the Health Care Improvement Foundation (lead organization of the PA-HLC), in partnership with Thomas Jefferson University and Hospitals and the Healthcare Council of Western Pennsylvania. The Pennsylvania Health Literacy Coalition is made possible through funding provided by the Pennsylvania Department of Health.