$100 – $1,500

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Historic Hotel Bethlehem

437 Main Street

Bethlehem, PA 18018

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The Eastern PA Healthcare Executive Network, in conjunction with our sponsors, is pleased to be presenting our 2018 Healthcare Symposium to membership! This all-day program is an ACHE nationally accredited educational event, and will offer 6.0 Category I face-to-face CEUs towards advancement or recertification in ACHE.

7:30 am - Registration, Breakfast and Networking

8:00 am - Welcome & Announcements

8:15 am - Program Begins

11:30 am - Lunch

12:30 pm - Program Resumes

3:30 pm - Wrap-up and Networking


Leading for Change: Creating a Humanistic Approach for Patient, Family and Staff Engagement

Program Presenter: Mary-Ellen Pichè, FACHE

This seminar provides a unique opportunity for healthcare executives to build the leadership skills and knowledge needed to address patient-experience initiatives in their organizations. Through a series of simulations, case studies, interactive exercises and discussions, participants will experience healthcare from the patient’s perspective. This timely, experiential seminar will explore the guiding principles impacting the patient experience and examine the leadership skills and focus areas needed to effect this cultural change.

  • Discover strategies and methods to put the human experience at the center of healthcare delivery
  • Connect to the patient experience on both personal and humanistic levels
  • Understand guiding principles important to the patient experience
  • Identify the leadership competencies, skills and commitment necessary to affect this cultural change


Thank you to our 2018 Symposium & Chapter Sponsors:
DeSales University ~ Fitzpatrick Lentz & Bubba, P.C. ~ Hospital Central Services ~ Medicus Healthcare Solutions
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Date and Time

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Historic Hotel Bethlehem

437 Main Street

Bethlehem, PA 18018

View Map

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