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2018 Fall Courses

FCB Partners

2018 Fall Courses

Registration Information

Registration Type Price Fee Quantity
Power of Process - Sept 17 - Sept 19, 2018   more info $3,250.00 $0.00
Leading Business Transformation - Sept 19 - Sept 21, 2018   more info $3,250.00 $0.00
Process Redesign - Nov 13 - Nov 16, 2018
A four-day Hammer Certification course leading to a Certificate in Process Mastery, one of the longest standing and most widely recognized credentials in the field. Reserve by Nov 6, 2018. For more information, visit our website or email:
$3,990.00 $0.00

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Event Details

FCB Partners offers training and certification in Business Process Management for process owners, project and change leaders, business analysts, and Lean Six Sigma professionals.

Hammer Certification

Individuals who complete our three, basic courses will earn a Certificate of Process Mastery, one of the longest standing and most widely recognized credentials in the field. Created by our mentor, Dr. Michael Hammer, these courses provide basic awareness, methods, and skills for process management from three different points of view.

Advanced Certification

Every year, we offer one or two advanced courses that draw on our nearly three decades of consulting and advisory work with companies who have transformed their business processes, operations, and culture.  We share lessons learned as well as practical tools and methodologies to help you succeed.




What's the refund policy?

FCB Partners Cancellation Policy:

If you are unable to attend a course for which you are registered, please inform us in writing as soon as possible.  We do not issue refunds. Substitutions may be made at any time without penalty.  Tuition credits may be applied to a future course or an onsite workshop according to the following schedule:

100% tuition credit if notified 4 weeks or more in advance of the course start date
50% tuition credit if notified 1 -3 weeks in advance of the course start date
No tuition credit if notified less than 1 week in advance of course start date

Tuition credits are good for one year (12 months) from the initial course start date.


Have questions about 2018 Fall Courses? Contact FCB Partners

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1001 19th St.N
Arlington, VA 22209


FCB Partners

FCB Partners offers advisory services, in-house working sessions for change leaders, teams and decision makers as well as public courses and Process Mastery certification.  We are dedicated to helping our clients improve their business performance and enterprise capabilities through process redesign, implementation, and management. We take our name from Dr. Michael Hammer's final book: Faster, Cheaper, Better. We use his process maturity model, PEMM™, as described in the HBR article "The Process Audit". He was our mentor and colleague, a thought leader in business transformation whose contributions remain relevant today.

We are committed to building on his work.

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