$325 – $350

20- Hour Clinical Supervision Training- October 11th, 18th and 25th 2017

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Family Intervention Services

20 Vanderhoof Avenue

## 2

Rockaway, NJ 07866

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The Certificate in Clinical Supervision is a 3-day (20-hour) strength-based and skill-focused advanced level training that meets the NJ Board of Social Work Examiners’ requirement for Clinical Social Work Supervisors. This course also provides 20 CEHs toward the Approved Clinical Supervisor (ACS) credential for LPCs and LMFTs. The course provides an overview of supervisory models and explores the use of an integrated approach to clinical supervision – one that utilizes a developmental context while infusing a strength-based, solution-focused approach. The training offers a wealth of knowledge and a variety of hands-on skills to meet the various demands of a clinical supervisor. The series explores three important areas of clinical supervision: relationship building, administrative tasks and teaching supervisees. Important topic areas discussed throughout the three day course also includes: Establishing Boundaries; Parallel Process; Motivating Employees; Exploring Legal and Ethical Issues; and Evaluating Supervision. Course may be taken by non-social work supervisors.

16 Clinical CEHs and 4 Ethics CEHs

Participants must attend all 3 days for certificate!

Day One Objectives: By the end of day one, participants will be able to:

Define the terms supervision, clinical supervision and clinical social work practice.

Identify three important functions of clinical supervision: to provide a ‘check and balance’ in social work practice; to teach, guide and develop skills in social workers; and to evaluate and enhance staff performance.

Describe three roles of a clinical supervisor: educator, administrator and supporter.

Describe a number of different supervision models for use in clinical supervision and determine the specific model(s) supervisors use or plan to use in their work.

Discuss the application of strength-based and solution-focused strategies and approaches to clinical supervision.

Define the use of the term “emotional bank account” and explain the importance of building and maintaining a positive emotional bank account with supervisees.

Demonstrate the use of active and reflective listening skills with supervisees within a role play.

Select and give examples of different skills supervisors can use to respond to supervisees’ cultural and other differences.

Apply resiliency tips and strategies to everyday work situations and demonstrate the use of at least one stress management skill.

Day One Agenda

9:00 am Sign in of Registered Participants

Welcome and Introductions

Review of 3-Day Training Agenda and Objectives

9:20 am Opening Small Group Activity - Brainstorming Exercise and Discussion

What are the Qualities of An Effective Clinical Supervisor?

Do’s and Don’ts for Clinical Supervisors

Large Group Discussion

9:40 am Creating Common Definitions: Supervision, Clinical Social Work Practice, Clinical Supervision in Social Work Lecture

9:50 am The Function of Clinical Supervision: Five Critical Components, Ten Beginning Guidelines

Lecture

10:20 am Becoming a Clinical Supervisor

Interactive Lecture

10:35 am Exploring and Selecting a Model for Clinical Supervision

Large Group Discussion

11:15 am Break

11:25 am Developing Your Own Model for Clinical Supervision

11:40 am Supervisory Skills – Relationship Building

Creating and Maintaining an Emotional Bank Account

Lecture and Interactive Discussion

Active and Reflective Listening

12:05 pm Supervisory Skills – Relationship Building (continued)

Lecture

12:10 pm Instructor Role-Play

12:20 pm Small Group Activity – Role Play

Practicing Active and Reflective Listening

Large Group Discussion

12:40 pm Lunch

1:40 pm Supervisory Skills – Relationship Building: Giving & Receiving Feedback

Lecture

Individual Scoring of Feedback Assessment Inventory

Large Group Discussion

2:10 pm Small Group Exercise

Giving and Receiving Feedback Application

Individual Tracking of Feedback Seen/Heard

Large Group Discussion

2:40 pm Enhancing Clinical Supervisors’ Cultural Competency

Lecture

Large Group or Small Group Activity – Identify Strategies to Increase Cultural Competency and Incorporate into your Supervision or Workplace

Large Group Discussion

3:10 pm Break

3:20 pm Supervisory Skills – Relationship Building: Enhancing Clinical Supervisors’ Cultural Competency – Continued

Large Group Interactive Discussion – Creation of Best Practice Tips for Discussing Differences

4:00 pm Building Supervisors’ Resilience and Stress Management

Lecture and Interactive Discussion

Experiential Exercise – Mindfulness or Progressive Muscle Relaxation

4:50 pm Distribution and discussion of Transfer of Knowledge Assignment

4:55 pm Summary and Evaluation of Day 1

Day Two Objectives: By the end of day two, participants will be able to:

Identify a number of personal and professional boundary issues that within supervisory relationships and how t

constructively address them.

Identify four Adult Learning Styles and explain how to match the appropriate teaching style to accommodate different learning styles of supervisees during clinical supervision.

Describe a number of instructional techniques to use with supervisees during clinical supervision.

Explain the terms parallel process, transference and countertransference, and discuss how to identify and manage each within supervisor-supervisee relationships.

Identify a number of supervisory administrative tasks and explain steps needed to complete them.

Identify, describe and consider use of several time management techniques in everyday work situations for supervisors and supervisees.

Day Two Agenda

9:00 am Opening Large Group Activity

Transfer of Knowledge Assignment – Discussion of Participants’ Application of Skills Learned in Day 1

9:30 am Supervisory Skills – Relationship Building (continued) Interactive Lecture

Managing Personal and Professional Boundaries in the Clinical Supervisory Relationship

10:30 am Supervisory Skills – Clinical Issues: Parallel Process Lecture

11:00 am Break

11:10 am Supervisory Skills – Transmitting Clinical Skills to the Supervisee Helping Clinicians to Recognize, Accept and Manage Transference and Countertransference Lecture and Interactive Discussion

12:00 pm Small Group Activity – Applying Clinical Skills to Supervision Scenarios

Large Group Discussion

12:30 pm Lunch

1:30 pm Supervisory Skills – Educational Function: How to Teach Adult Learning Theories, Learning Styles, Trainer Styles, and Their Application to Clinical Supervision Lecture, Individual Activity and Interactive Discussion

2:55 pm Break

3:05 pm Supervisory Skills – Teaching Tasks: Employing Different Teaching Techniques in Clinical Supervision Lecture and Interactive Discussion

3:20 pm Participant Role Play or Trainer Role Play Teaching Techniques

3:50 pm Supervisory Skills – Administrative Tasks: Assessing Administrative Skills & Identifying Areas for Improvement Individual Activity and Large Group Discussion

4:10 pm Supervisory Skills – Administrative Tasks (continued)

Work Planning

Time Wasters and Time Management Strategies

Individual Activity – Describing Internal and External Time Wasters

Lecture

Small Group Activity – Individual Time Management Action Plan to Address Time Wasters

Large Group Interactive Discussion if time allows

4:40 pm Annual Work Plans, Performance Reviews and Supervisee Development Plans

Lecture and Interactive Discussion

4:50 pm Distribute and Review Transfer of Knowledge Assignment for Day 2

4:55 pm Summary and Evaluation of Day 2

Day Three Objectives: By the end of day three, participants will be able to:

Discuss strategies to use with supervisees to improve accountability in the completion of documentation and other work tasks.

Identify ethical issues that might arise between a clinical supervisor and her/his supervisees, and describe how to resolve them in an ethical manner.

Discuss a number of legal and liability issues related to clinical supervision.

List a number of characteristics successful leaders have that work to inspire and motivate their supervisees.

Describe strategies used to enhance supervisee motivation.

Identify and discuss the use of different tools to conduct an evaluation of supervision and the clinical supervisor’s skills.

Day Three Agenda

9:00 am Opening Large Group Activity Supervisory

Transfer of Knowledge Assignment – Discussion of Participants’ Application of Skills Learned in Day 2

9:30 am Administrative Tasks (continued)

Monitoring, Reviewing and Evaluating Work

Educating Supervisees on the Importance of Documentation and Utilization Reviews

The Communication Function of Supervision

Interactive Discussion

9:45 am Ethical Issues in Clinical Supervision

Dual Relationships and Boundaries

Interactive Discussion

10:25 am Break

10:35 am Small Group Activity – Case Vignettes: Processing Ethical Issues in Supervision

Large Group Processing

11:15 am Legal and Liability Issues

What You Need to Know as a Clinical Supervisor

Why Understanding the Law is Important to Social Workers & Counselors

Lecture

11:30 pm Large Group Activity

Assessing Knowledge of Legal and Liability Issues

Legal Jeopardy – Interactive Game

12:00 pm Lunch

1:00 pm Supervisory Liability

Lecture

1:35 pm Supervisor Liability and Negligence

Direct Liability vs Vicarious Liability

Guidelines for Effective Supervision

What You Need to Know about N.J.S.A. Title 45

Ongoing Professional Development and Literature Review

Lecture

2:15 pm Break

2:25 pm Monkey in the Middle: Making the Most of Being a Middle Manager Supervisor as Administrative Buffer

Small Group Activity – Create List of Skills Needed to “Manage in the Middle”

Large Group Processing – List of Critical Supervisory Supports

2:55 pm Supervisory Skills – Administrative Tasks

Motivating Employees: Using Coaching, Rationales, and Incentives

Large Group Brainstorming Activity – Characteristics of Motivating Jobs and Organizations

3:25 am Small Group Activity

Enhancing Participants’ Administrative Toolbox

Large Group Sharing of Resources and Techniques to Improve Administrative Skill Sets

3:40 pm Evaluating Supervision

Techniques for Evaluating Supervision – Supervisee Satisfaction Surveys, The Role of Client Satisfaction, Staff Exit Interviews, Lecture

3:55 pm Summary of Day 3 and Entire Course, and Evaluation of Day 3

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Family Intervention Services

20 Vanderhoof Avenue

## 2

Rockaway, NJ 07866

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