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11/15/17 ASQ Olde Colony Monthly Meeting and Networking

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Good Days Restaurant

99 S Main St

West Bridgewater, MA 02379

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ASQ Olde Colony Dinner Meeting Wednesday November 15, 2017

Please join the ASQ Olde Colony Section for dinner, networking and a presentation!

ISO 19011 – It’s Changing. Who cares? - presented by Denise Robitaille

ISO’s premier standard on auditing is in the process of a revision. For years, ISO 19011 has been under the stewardship of TC176, the technical committee responsible for quality management system standards – most notably ISO 9001. With the proliferation of sector specific standards and management system standards focused on risk, safety, energy and the environment, it was determined that the market would be better served if the standards developers represented a broader range of users.

During the revision, the technical experts are considering changes in audit practices, the impact of technology and challenges of dealing with multiple standards while auditing a system.

This session will provide an update on the revision and discuss benefits that can be derived.

About The Speaker:

Denise Robitaille is the author of thirteen books, including her latest: ISO 9001:2015 Handbook for Small and Medium-Sized Businesses.

She is an active member of USTAG to ISO/TC 176 (the technical committee responsible for the ISO 9000 portfolio of standards) and international chair of PC302 (the project committee responsible for the revision of ISO 19011 – the ISO auditing standard), and participates internationally in the standards development process. She is an internationally recognized speaker and trainer. Denise is a Fellow of the American Society for Quality and an Exemplar Global certified lead assessor and an ASQ certified quality auditor.

As principal of Robitaille Associates, she has helped many companies achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as auditing, corrective action, and implementing ISO 9001. Among Denise’s books are: The (Almost) Painless ISO 9001:2015 Transition, The Corrective Action Handbook, The Management Review Handbook, and 9 Keys to Successful Audits. She is a columnist for The Auditor and frequent contributor to other quality periodicals.


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Good Days Restaurant

99 S Main St

West Bridgewater, MA 02379

View Map

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