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Warning: Practical application of these tools and techniques may make you the go-to meetings/group leader.

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Facilitating groups is not easy, you’re not only responsible for securing productive participation from all the individuals in the room, but also for guiding those individuals with different personalities, abilities, interest, and work styles to a common outcome. Don’t panic. There are tools and techniques that you can learn that will help you in your journey to becoming an effective facilitator.

Learning Objectives: For participants to understand that meeting/group facilitation is an important management skill that can help consumers achieve their goals in the most effective and constructive manner as well as make your meetings/groups more engaging and productive.


• Gain an understanding of the facilitator’s role

• Learn ten practical tools and techniques

• Be guided through a role play simulation of practical application of the tools and techniques to manage common challenges in groups/presentations

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