Skip Main Navigation
Page Content

API Terms of Use

1. WHO WE ARE.

1.1 Eventbrite.

Welcome to Eventbrite! We are a ticketing and registration platform dedicated to bringing the world together through live experiences. Through our platform, mobile apps and services, we enable people all over the world to create, discover, share and register for events.

1.2 The Services.

Eventbrite’s websites and domains, including www.eventbrite.com, and all of the webpages, subdomains, country level domain variants and subparts of those websites (collectively, our “Site”), all of the services available on or through the Site or otherwise provided by us, and all of our free mobile applications, including without limitation, Neon and the Eventbrite app (collectively, the “Applications”) are offered, maintained and provided by Eventbrite. We refer to all of these as our “Services.” Eventbrite is a Delaware corporation with its principal place of business at 155 5th Street, Floor 7, San Francisco, CA 94103, Reg. No. 4742147 (“Eventbrite,” “us,” “we” or “our”).

1.3 Organizers and Attendees.

Through the Services, Eventbrite provides a simple and quick means for registered users who are event organizers, planners and charitable organizations (“Organizers” or “you”) to create event registration, speaker profile, organizer profile, fundraising and other webpages related to their events, to promote those pages and those events and to sell tickets and registrations (or issue free registrations), solicit donations and sell merchandise related to those events to users who wish to make purchases, registrations or donations from or to such events (including to free events) (“Attendees”).

2. Our API Terms of Use

2.1 Application. The following policy sets forth the terms and conditions for using the Eventbrite website and application programming interfaces and associated tools and documentation (including all updates and other modifications thereto, the “Eventbrite APIs”) to create a website or software application (including all components and content thereof, your “Application”), which will display and use certain data and content made available through the Eventbrite API (the “Content”) or Eventbrite’s website located at www.eventbrite.com (the “Website”) (collectively, this “API Terms of Use”). By using the Eventbrite APIs, you agree to the terms of this API Terms of Use without modification and enter into a binding contract with Eventbrite, which will be applicable when and if you use the Eventbrite API. 2.2 Incorporation By Reference.

This API Terms of Use and the rights and obligations contained in this API Terms of Use are in addition to and are incorporated into the Terms of Service by reference. Nothing in this API Terms of Use shall be deemed to modify, waive, amend or rescind any other term of the Terms of Service.

3. BASIC RULES GOVERNING USE OF THE EVENTBRITE APIs

3.1 Ownership. The transmitted in connection with the Eventbrite APIs belongs to Eventbrite’s customers and/or Eventbrite. Please keep this in mind as you plan your Application. Don’t do anything that would undermine the Content. 3.2 Storage.

As a general matter, you cannot store any Content relating to events that have occurred in the past. The only Content you may store is the OAuth token for subsequent API calls, and a user’s data when the user has given you explicit user permission to store such data. This means that without explicit user permission you cannot store venue data, ticket data or other Content related to past events.

3.3 Rate Limits

Eventbrite start everyone off at 5000 calls per day. If you need more calls or a higher limit, simply email us at api@eventbrite.com and tell us what you are up to and we may bump you up.

3.4 Must Have Information.

If you display or make available any Content regarding an event through your Application, your Application must display event title and display a link to the event webpage associated with that event on Eventbrite. You may not specify a nofollow or redirects which may reduce or prevent passing link value and/or attribution of Eventbrite as the original content source, or similar HTML attribute value to such link. You must use absolute URLS.

3.5 Branding.

Eventbrite’s trademarks logos & colors are our brand. You must use your own name, company name or app name instead of ours. If you have questions about this, please email us at api@eventbrite.com.

3.6 Responsibility. You are responsible for your Application and any use of your Application. Among other things, this means that you are responsible for maintaining your own user agreement and privacy policy for users of your Application. Your user agreement must permit you and the users of your Application to comply with these Terms of Use and the TOS (including Eventbrite’s Privacy Policy). Your privacy policy must be at least as stringent and user-friendly as Eventbrite’s Privacy Policy. In general, we expect you to be thoughtful and considerate and not abuse users’ data.

4. LICENSE AND RESTRICTIONS.

4.1 License.

Subject to the terms and conditions hereof, Eventbrite grants to you a limited, non-exclusive, non-transferable license under Eventbrite’s intellectual property rights to use the Eventbrite APIs to develop, test, and support your Application, and to distribute or allow access to your integration of the Eventbrite APIs within your Application to end users of your Application. You have no right to distribute or allow access to the stand-alone Eventbrite APIs. All rights not expressly granted to you are reserved by Eventbrite.

4.2 Termination of License.

You may terminate the license by discontinuing use of all or any of the Eventbrite APIs. Eventbrite may terminate the license at any time for any reason or no reason. The license terminates automatically if (i) you violate any term of these Terms of Use, (ii) Eventbrite publicly posts a written notice of termination on Eventbrite’s Web site, (iii) Eventbrite sends a written notice of termination to you, or (iv) Eventbrite ceases providing access to the Eventbrite APIs to you.

4.3 Amendment of Terms.

Eventbrite reserves the right to update and change, from time to time, these API Terms of Use and all documents incorporated by reference herein. You can always find the most recent version of these API Terms of Use at http://developer.eventbrite.com/terms. Eventbrite may change these Terms of Use by posting a new version without notice to you. Use of any Eventbrite APIs after such change constitutes acceptance of such changes. As such, you should review these Terms of Use periodically. 4.4 Rate Limit.

There is a rate limit and a restriction to the data fields displayed per application or service utilizing the Eventbrite APIs and you agree that you shall comply with that rate limit and restriction to the data fields at all times. The rate limits and data field restrictions are described above. These rate limits and restrictions are subject to change from time to time at Eventbrite’s sole discretion, effective immediately upon posting. Your use of any methods intended to subvert rate limiting is a violation of these Terms of Use.

4.5 Restrictions.

YOU SHALL NOT:

  1. use the Eventbrite APIs in connection with or to promote any products, services, or materials that constitute, promote or are used primarily for the purpose of dealing in: spyware, adware, or other malicious programs or code, counterfeit goods, items subject to US embargo, hate materials (e.g. Nazi memorabilia) or materials urging acts of terrorism or violence, goods made from protected animal/plant species, recalled goods, hacking/surveillance/interception/descrambling equipment, cigarettes, illegal drugs and paraphernalia, unlicensed sale of prescription drugs and medical devices, pornography, prostitution, body parts and bodily fluids, stolen products and items used for theft, fireworks, explosives, and hazardous materials, government IDs, police items, unlicensed trade or dealing in stocks and securities, gambling items, professional services regulated by state licensing regimes, the resale of non-transferable items such as non-transferable airline tickets or non-transferable event tickets, non-packaged food items, weapons and accessories;
  2. use the Eventbrite APIs in any manner or for any purpose that violates any law or regulation (including without limitation any laws or regulations regarding the sale or resale of tickets, whether in regard to licensure requirements, maximums or limits on ticket prices, or otherwise) or any right of any person (including but not limited to intellectual property rights, rights of privacy, or rights of personality), or in any manner inconsistent with the TOS, Eventbrite’s Privacy Policy or these Terms of Use;
  3. use the Eventbrite APIs to operate any mission critical application where human life or property may be at stake;
  4. reverse engineer, sell, lease, share, transfer, or sublicense the Eventbrite APIs or access or access codes thereto or derive income from the use or provision of the Eventbrite APIs, whether for direct commercial or monetary gain or otherwise, without Eventbrite’s prior, express, written permission;
  5. use the Eventbrite APIs in a manner that fails to comply or is inconsistent with any part of the Eventbrite API documentation located athttp://developer.eventbrite.com/doc as determined by Eventbrite in its sole discretion;
  6. use the Eventbrite APIs in, or to develop, a product or service that competes with products or services offered by Eventbrite; or
  7. remove any legal, copyright, trademark, watermark or other proprietary rights notice contained in or on Eventbrite Materials (as defined below);
  8. sell the Eventbrite API, any Eventbrite API and/or Website content (that is not your own Content) or related services, or access to any of the foregoing.

4.5 Security.

(a) Overview. Eventbrite takes end user security and privacy very seriously, and you agree to give us all necessary assistance for the operation of your Application in compliance with these Terms of Use and any applicable laws.

(b) Securing User Consent. You shall secure, and are solely responsible for securing, clear, express consent from the user granting you permission to access such user’s Eventbrite account, including, if applicable, retrieving user-specific information, or writing information to such user’s account. You will strictly comply with the scope of express consent granted you when accessing such user’s Eventbrite account.

(c) Contact and Cooperation. You (or the name of the contact you gave to Eventbrite when you applied for your application key not you) must be reachable at all times for security questions or concerns. You can change this name or contact by signing up for a new application key, and providing the correct contact information and using the new application key instead. (https://www.eventbrite.com/myaccount/apps)

(d) Virus Precautions. All materials, including your Application and other software and documents, that you provide to Eventbrite, must be checked with Internet industry standard up-to-date antivirus and anti-worm software, and determined to be virus-free and worm-free. You represent and warrant that any software, data or other content provided by you to Eventbrite will not contain harmful scripts or code.

(e) Industry Standards. Your networks, operating system and software of web server(s), routers, databases, and computer systems (collectively, the “Systems”) must be properly configured to Internet industry standards, as required to securely operate your Application. If you do not completely control any aspect of the Systems, you will use all control or influence that you have over the Systems and/or selection of components thereof, and you will not architect or select the Systems or components thereof in a manner to avoid the foregoing obligation. An example of an unacceptable server is one that operates as open proxy. An example of architecting in an unacceptable manner would be if you select a server operated by a vendor with substandard security practices, so that you could contend that you do not control such server, in order to avoid having to select an acceptable server.

(f) Reporting. You must promptly report any security deficiencies in or intrusions to the Systems that you discover to Eventbrite in writing via email to api@Eventbrite.com. You will work with Eventbrite to immediately correct any security deficiency, and will disconnect immediately any intrusions or intruder. In the event of any such security deficiency or intrusion, you will make no public statements (i.e. press, blogs, bulletin boards, etc.) without prior written and express permission from Eventbrite in each instance.

(g) Control Access to Systems. To the extent you have control or influence over the System, you will log (in a time and date-stamped fashion) all instances of access to the Systems. You will encrypt the password and username files for the Systems that store or process any Eventbrite user data. Passwords must be unique, unintuitive, and changed often. You will minimize access to and use of the passwords. Wherever possible, commands which require additional privileges should be securely logged (with time and date) to enable a complete audit trail of activities. When an individual terminates his or her employment with you, his or her passwords and access password facilities must be terminated immediately.

(h) Security Reviews. Eventbrite will have the right, at its own expense, to review, or to have an independent third party that is not your competitor, to inspect and review your compliance with these security provisions. You will (at your own expense) correct any security flaws detected by such a review as soon as possible. You will then promptly certify to Eventbrite in writing that the security flaw has been corrected, along with a description of the corrective action(s) taken. Eventbrite will give you 48 hours notice before conducting such a review, and may conduct no more than four reviews annually. Any such review will be conducted during regular business hours in such a manner as not to interfere with normal business activities. If a review reveals a material breach of any of these security provisions, you will reimburse Eventbrite for the reasonable costs of the review.

(i) Security Responsibility You agree to bear all risk and consequences in connection with: (i) the security of your password and identification; (ii) your Use of the Eventbrite API, any Content or services, including any reliance on the accuracy, completeness, or usefulness of the Content and the risk of unauthorized access; and (ii) the backup of data and/or equipment used by you in connection with the Eventbrite API and/or Website.

5. OWNERSHIP AND RELATIONSHIP OF PARTIES.

5.1 Eventbrite Materials. As between you and Eventbrite, Eventbrite owns all rights, title, and interest (including without limitation all intellectual property rights) in and to the (i) Eventbrite APIs, and all executables of the APIs; (ii) the Content; and (iii) the Website (together with all components thereof, collectively, the “Eventbrite Materials”). Except for the express licenses granted in these Terms of Use, Eventbrite does not grant you any right, title or interest in the Eventbrite Materials. You agree to take such actions as Eventbrite may reasonably request to effect, perfect or confirm Eventbrite’s rights to the Eventbrite Materials. If you provide Eventbrite with any suggestions, comments or other feedback (“Feedback”) relating to the Eventbrite Materials, Eventbrite may freely use, reproduce, license, distribute and otherwise exploit such Feedback.

5.2. Your Content and Application.

You hereby acknowledge and agree that Eventbrite may use your company, organization, or product name and/or logo (“Your Content”) in presentations, marketing materials, customer lists, financial reports, website listings of customers, research and marketing case studies and other marketing-related activities. You may not issue any public announcement regarding your use of the Eventbrite APIs which suggests partnership with Eventbrite without Eventbrite’s prior review and written approval, at Eventbrite’s sole discretion. You represent and warrant to Eventbrite that the use by Eventbrite and its users of your Content and Application will not violate the rights of any third party (e.g., any intellectual property or other proprietary right), or any applicable law. You hereby grant to Eventbrite a paid-up, royalty-free, nonexclusive, worldwide irrevocable, sublicensable right and license, under all of your intellectual property rights, to copy, use, perform, and display your Application and its content for purposes of marketing, demonstrating, and making your Application available to users. Following the termination of the license granted to you in Section 4 and upon written request from you, Eventbrite shall use reasonable efforts, as determined in its sole discretion, to remove all references and links to your Application from the Website and Eventbrite service.

6. NO EXCLUSIVITY.

You acknowledge and agree that these API Terms of Use and the license and other rights granted herein do not create an exclusive relationship between you and Eventbrite. Eventbrite may, or may engage or permit others to, develop applications that are the same or similar to your Application for any purpose, including without limitation any commercial purpose.

7. SUPPORT.

Eventbrite may elect to provide you with support or modifications for the Eventbrite APIs (collectively, “Support”), in its sole discretion, and may terminate such Support at any time without notice to you. Eventbrite may change, suspend, or discontinue any aspect of the Eventbrite APIs at any time, including the availability of any Eventbrite APIs. Your continued use of the Eventbrite APIs following a change or subsequent release will be deemed your acceptance of such modifications. Eventbrite may also impose limits on certain features and services or restrict your access to parts or all of the Eventbrite APIs or the Website without notice or liability.

8. FEES AND PAYMENTS.

Eventbrite reserves the right to charge fees for future use of or access to the Eventbrite Materials in Eventbrite’s sole discretion. If Eventbrite decides to charge for any Eventbrite Materials, you do not have any obligation to continue to use such Eventbrite Materials.

9. CONFIDENTIALITY.

You shall not disclose your developer passwords or other credentials to any third party. In addition, you shall not disclose Eventbrite Confidential Information to any third party without Eventbrite’s prior written consent. “Eventbrite Confidential Information” means all non-public Eventbrite software, technology, programming, and specifications relating to the Eventbrite APIs, and any other information designated in writing by Eventbrite as “Confidential” or an equivalent designation. Eventbrite Confidential Information does not include information that has become publicly known through no breach by you, or information that has been (a) independently developed without access to Eventbrite Confidential Information as evidenced in writing; (b) rightfully received by you from a third party who has the lawful right to disclose such information; or (c) required to be disclosed by law or by a governmental authority.