David is a marketer at Eventbrite who enjoys salsa dancing and youth mentoring in his spare time.

Chicken or steak? Need a parking pass? What size t-shirt: small, medium, or large? These are the types of questions that you should ask to understand your guests and throw the best events possible.

In fact, 1 in 5 event organizers on Eventbrite plan their events more efficiently using custom questions to collect additional information from attendees when they purchase tickets.

We’re excited to announce that you can now collect that same information from your walk-up guests, too!

Using our At The Door™ app on your iPad, you can ask your event attendees for their name, email, title and company, essential fundraising donor information, mailing address for those hand-written thank yous, and even require them to sign a waiver when they register or purchase tickets at your events.

Best of all, the information you collect online or through At The Door™ is securely stored in the same place within your Eventbrite account, making it easy to access later.

Note: At The Door ™ is available only in the U.S. for customer’s using Eventbrite’s card processing option.
Note: At The Door ™ is available only in the U.S. for customers using Eventbrite’s card processing option.

To set up custom questions for At The Door™, log in to your Eventbrite account and go to the Manage section. Click on the Order Form and create custom questions to those tickets you’re selling through At The Door™. When your walk-up guest buys their ticket, they’ll be asked to fill out their answers before we process their payment and complete their registration. It’s simple, but extremely powerful information for you.

We’d love to hear how you use At The Door™ and the kinds of custom questions you ask your guests. Feel free to comment below or let us know on Facebook or Twitter.