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The attendee registration process
The attendee registration process
- See what it's like for your attendees to order tickets to your event
- Check out the emails that your attendees receive
- Catch a glimpse of what our PDF ticket looks like
After you've sent out email invitations and/or promoted your event, attendees will come to your event page to view the details of your event and to purchase tickets or register for the event.

After the attendee enters any promotional code that you may have provided, selects the number and type(s) of tickets they want and clicks Order Now, they are taken to the Registration page. On the Registration page, they enter their billing information (for paid events), as well as answer any custom questions that you have created and included.
If you're using credit card processing for your event, the attendee can click Pay Now after reviewing the information they've entered to complete the purchase.
Success! Once the order has gone through, the attendee is taken to the order confirmation page. (Learn how you can customize what appears on the order confirmation page here.)
Here's an example of the default order confirmation page:

The attendee will also receive an order confirmation email, with a PDF file attached that has their ticket(s), from Eventbrite after they successfully place their order. (Learn how to customize what appears on the PDF ticket(s)--or how to disable them if you don't need your attendees to print out tickets--by going here.)
Here's an example of the default order confirmation email:
And here's an example of the default PDF ticket:

Note: You, the organizer of the event, will also receive a copy of your attendees' order confimations in the email that you log in to your Eventbrite account with, alerting you that orders are being made for your event.
Attendees who are registering for the first time through Eventbrite will receive a second email welcoming them to Eventbrite.
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For Attendees
- Access all your tickets and event information with the Eventbrite app for Android
- Access all your tickets and event information with the Eventbrite app for iPhone
- Checkout process when Google Checkout is payment processor for an event
- Get more information about the event you're attending
- Having trouble registering for your tickets?
- How can I get a refund, or cancel or change my tickets?
- How can I transfer my tickets to someone else?
- How to apply a discount or access code at registration
- How to buy a ticket without using a credit card
- How to update your registration/ticket information
- I registered for an event and can't find or print my tickets. Help!
- The attendee registration process
- Unrecognized charge from Eventbrite