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Organizing an event

Collecting donations with Eventbrite

When you want to collect donations on Eventbrite, use a custom ticket type. When you create a new ticket, select “Donation” as a ticket type. Attendees decide how much they want to donate when they place an order. Eventbrite collects Ticketing Fees on donation tickets depending on the amount of the donation.

In this article

  • Create a donation ticket
  • Ticketing Fees for donations

Create a donation ticket

When you create a new ticket type, select Donation. Then, add in the rest of the details (like name, sales dates, etc.) and save.

Important information:

  • You don’t set the price for donation tickets. Instead, buyers choose how much they want to pay.

  • Buyers can't register donation tickets for free. If you want to give attendees the option of a free ticket, create a separate ticket type.

  • Buyers can't register for more than one of the same donation ticket type per order.

  • Donation tickets aren't available for reserved seating events.

  • By default, donation tickets are set to an unlimited quantity. This means that they won't sell out, and they won't count toward your event capacity. If you set a quantity, they will count toward your event capacity.

  • If you don't want donations to grant admission, turn off physical tickets. Buyers will still receive an order confirmation email with a record of their purchase.

  • All listings on Eventbrite must be associated with an event, even ones collecting donations. Listings not associated with an event violate Eventbrite's policy on non-events.

Learn how to create and edit ticket types.

Ticketing Fees for donations

Eventbrite collects Ticketing Fees on all ticket types, including donations. Consider choosing to Absorb fees when making your ticket type so buyer’s don’t pay the Ticketing Fee on top of their intended donation.

The following regions have special discounted rates on donation tickets. These discounted rates are the same for all event creators:

Australia

  • 2% service fee

  • No payment processing fee

Canada

  • No service fee

  • 2.9% payment processing fee for events using Eventbrite's default payment processor

Germany

  • 2% service fee

  • No payment processing fee

Ireland

  • 2% service fee

  • No payment processing fee

Netherlands

  • 2% service fee

  • No payment processing fee

New Zealand

  • No service fee

  • 2.4% payment processing fee

Spain

  • 2% service fee

  • No payment processing fee

United Kingdom

  • 2% service fee

  • No payment processing fee

United States

  • No service fee

  • 2.9% payment processing fee for events using Eventbrite's default payment processor

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