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Managing your event capacity

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Managing your event capacity

Do you have a maximum number of tickets you can sell, regardless of ticket type? The Event Capacity tool is a great way to make sure you don't oversell your venue. Here's how you can use the Event Capacity tool to set a cap on the overall number of tickets that can be sold for your event!

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Tip

Tip: The Event Capacity tool sets the maximum number of tickets--across all of your ticket types--that can be sold for your event. For example, this feature lets you create two or more ticket types--each with its own Quantity Available--and allows you to cap the total number of tickets sold for the event across all ticket types.

1

To get started, first sign up for a free Eventbrite account or log in to your existing Eventbrite account and create an event.

If you’d like to view or edit the Event Capacity for an already-created event--after having created at least two ticket types for that event--click My Events at the top of the screen and then click on Edit to the right of your event’s name.

2

On your event's Edit page, go to Step 2: Add Ticket Information.

Find the Event Capacity field. This field is blank by default, which will allow you to sell up to the Quantity Available that you have set for each of your ticket types. (To edit the Quantity Available for a ticket type, click on the name of that ticket type to open the Edit Ticket window.)

Note

Note: If your event has only one ticket type, there's no need to set an Event Capacity for your event. Your event page will display as Sold Out once ticket sales reach the Quantity Available for that ticket type, which is set and can be edited as described in step 2 above.

3

If your event has two or more ticket types, you can set an Event Capacity for your event, if you'd like. This will set the overall maximum number of tickets that can be sold for the event.

As an example, let's say you have a venue with a total capacity of 100 people. You're selling two ticket types--General Admission and VIP--and don't care about the mix of ticket types that you sell, as long as you don't sell more than 100 total tickets. In this case, you'd want to set the Quantity Available for each ticket type--as described in step 2 above--to 100, and then also set the Event Capacity to 100.

Have more questions? Contact us!

Create An Event Go to my Account

Managing your event capacity

Do you have a maximum number of tickets you can sell, regardless of ticket type? The Event Capacity tool is a great way to make sure you don't oversell your venue. Here's how you can use the Event Capacity tool to set a cap on the overall number of tickets that can be sold for your event!

Tip

Tip: The Event Capacity tool sets the maximum number of tickets--across all of your ticket types--that can be sold for your event. For example, this feature lets you create two or more ticket types--each with its own Ticket Quantity--and allows you to cap the total number of tickets sold for the event across all ticket types.

1

To get started, first sign up for a free Eventbrite account or log in to your existing Eventbrite account and create an event.

If you’d like to view or edit the Event Capacity for an already-created event, click My Events at the top of the screen and then click on Edit to the right of your event’s name.

2

On your event's Event Details page, go to Step 2: Create Tickets. The Event Capacity field is located to the right of the Add Ticket button.

When creating ticket types, you'll notice that the Event Capacity field will automatically update to reflect the sum of each Ticket Quantity that you set for your ticket types.

3

You can always change your Event Capacity if your event has two or more ticket types and you’d like to set the total number of tickets available to a number less that the default sum. To change the Event Capacity, click into the Event Capacity box and then make the change. (To make another change in the future, simply click the edit link found next to the Event Capacity box.)

As an example, let's say you have a venue with a total capacity of 100 people. You're selling two ticket types--General Admission and VIP--and don't care about the mix of ticket types that you sell, as long as you don't sell more than 100 total tickets. In this case, you'd want to set the Ticket Quantity for each ticket type to 100, and then also set the Event Capacity to 100.

Have more questions? Contact us!

Create An Event Go to my Account