Home Help Center How to view and export the Order Details report

How to view and export the Order Details report

The Order Details report

Pull up an order details report to know your total sales or how much an attendee paid. Here's some helpful info about the Order Details report.

Here's a handy tutorial video. You can also find written instructions below the video.

 

Here's how to view and/or export to Excel the Order Details report

Tip

TIP: Use the Order Details report to view payment information and fees for all orders, as well as edit ticket orders for your event. You also issue any refunds from within the Order Details report.

1

From the My Events page, click on the title of your event to go to the Manage page for that event. On the Manage page, select Event Reports from the features menu on the left side of the page.

Using the Report Type drop-down menu located at the top of the page, choose Order Details.

2

The Order Details report includes a list of all ticket orders for your event. It also includes information about the fees and attendees for each order. You can sort, filter, and export the list of orders.

Each order and each attendee can be edited by using the Quick Actions menu located within the order report. The Quick Actions menu also gives you the option to refund your attendees. Click here to learn more about how to make a refund.

3

To export the Order Details report click the File Type button and select how you'd like to export the report.

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