Writing operational procedures is too slow and does not fit well into "internet speed" business cycles.
Reading even the best-written procedures causes mishaps due to the inability to transfer technique, history and nuances. KnowledgeKeeper is a hosted web service that company employees use to generate their own videos of procedures and privately share those videos with other company employees.
Because video compresses time, an employee who banks just 15-20 minutes of video a week into the company KnowledgeKeeper can rapidly transfer an entire year of operational experience. The cumulative effect of a group of mechanics, operators, technicians and electricians using video cameras as "pencils" results in a company KnowledgeKeeper that is the cornerstone of human performance in day to day field operations. www.knowledgekeeper.com