O'Reilly Master Class: Eric Ries on The Lean Startup

If you must cancel for any reason you must notify us in writing 7 days prior to the event, for a refund less a $100 processing fee. Cancellations must be in writing, by fax, email or postal mail. Cancellations within 7 days of the event are non-refundable. You may transfer your registration to another person 48 hours prior to the event by providing authorization to us cancellations@oreilly.com. Confirmed and paid attendees who do not attend or who cancel after the deadline are liable for the entire fee. In the unlikely event of cancellation of the event, the liability of O'Reilly Media, Inc. is limited to the return of paid registration fees.

For questions about registration or assistance with any registration problems, please contact us at cancellations@oreilly.com.