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Event Details
Who Should Attend? Newly promoted supervisors, supervisors supervising less than 3 years, team leaders, employees in line for promotion, non-supervising project managers. Supervisor's Survival School is what the participant needs to hit the ground running. Learn how to make the leap from worker to supervisor. How to boost worker productivity, enthusiasm, and commitment. Be prepared to manage projects and priorities, communicate more effectively, manage conflict and correct problem behavior and poor performance. Learn to navigate your way through the many supervisory challenges you will/are facing.
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HOW YOU WILL BENEFIT:
 When/How to Coach – When/How to Discipline
Better Manage Priorities and Deadlines
The Importance of Values, Vision, Mission and Goals
Earn the Respect and Confidence of Those You Lead
How to Delegate More effectively
Avoid the Pitfalls of Being a New Supervisor
Create an Environment of Success and Winners
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WHAT YOU WILL COVER:
Leadership and Management Qualities You Need
How to “Set the Stage”
Seven Key Elements in Building Trust
Seven Steps to Establishing Credibility
Two Questions to Ask About Motivation
Learn the “Hot Stove” Rule of Discipline
Which Decision Making Process is Best
Eight Characteristics of an Effective Delegator
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When & Where
NYC, Downtown
26 Federal Plaza
6th Floor, Conference Room H
New York,
10278
Tuesday, November 16, 2010 at 9:00 AM - Wednesday, November 17, 2010 at 4:00 PM (ET)
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Hosted By
LDI Sponsored by FEB NYC
Leader Development Institute is sponsored by the NYC Federal Executive Board to present Professional Development Seminars
