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Event Details
CUSTOMER FOCUS WORKSHOP
GIVE THEM WHAT THEY WANT!
Customers today have many choices. Give your organization a strategic advantage. Make your customer requirements your top priority and constantly give them what they want!
In our fun and interactive workshop, you will: 
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Examine your attitude toward your customer (internal or external)
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Assess how customer-oriented you are.
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Identify key customer requirements.
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Develop improvement plans to respond to customer feedback.
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Develop a system for measuring and tracking key customer requirements.
This workshop is part of our monthly Compass Series leadership development program, emphasizing leadership and team-building. Supervisors, managers, and HR professionals will all benefit.
Our Compass Series workshops have an interactive format with discussion, exercises, activities. Meet an accountability partner who will encourage and support you throughout the month. Set specific goals to help you and your organization succeed.
HR Professionals: This workshop has been approved for 3.25 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org .
Disclaimer: "The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit."
Where
Maggiano's Little Italy
189 The Grove Dr
Los Angeles,
CA 90036
Other Maps:
Hosted By
Tools 2 Succeed, Inc.
Tools 2 SUCCEED will help you bring positive change to your workplace. Develop a high-performance organization that achieves outstanding and sustainable results.
With more than 25 years of international experience in multiple industries, we can provide you with the tools to help your business grow and succeed: Compass Series leadership workshops, employee development training, outplacement services, management consulting, strategic planning, employee and customer satisfaction surveys, online e-Learning courses, and DiSC® behavioral assessments.
