Effective Communication for Small Business: Relationships, Not Rules

Effective communication is essential for every business. From building partnerships and trust to product/project development and outreach, communication skills can be the link to success or failure.

·  Are you missing opportunities to build trust?

·  Not sure how or when to approach a client/prospective client?

·  Are you struggling with a “communication breakdown”?

·  Are your ensuring that your clients are describing the “you” that you

imagined to others?

·  Would you like to build lasting relationships without another set of rules?

If you answered “yes” to any of these questions, this workshop is for you! This interactive session is essential for small business owners who want and need to communicate effectively with their clients. Avoid delays and save time, money, and misunderstandings by doing it right the first time and every time.

 Build relationships with clients and colleagues that help you both to succeed.

Learn to:

·  Build trust and bridge gaps

·  Establish shared goals

· Take advantage of hidden opportunities

·  Manage expectations

·  Understand communication style differences

·  Go the extra mile

Here’s what others are saying:

This is an unbelievable presentation. Liz really knows her stuff and her stuff is SO worth

knowing! Annette Rondano, Owner, The Great Metropolitan Backrub

Liz’s knowledge, approach and training style provide an unthreatening way to educate

people in the business community to help bring about culture-change through

understanding that our differences are nothing to be afraid of, they actually provide a

much richer environment for sustainability. Kathy V., Human Resource Professional

THE GUIDE:

Elizabeth (Liz) Ward is an experienced communications consultant, cross-cultural guide, and owner of Co-Culture Solutions, LLC. Ward has taught in the United States and Costa Rica and speaks English and Spanish. Her formal education includes an M.L.S. in Intercultural Leadership from the University of Minnesota and B.A. degrees in Communication and Psychology from Ohio University.

Ward helps small businesses and leaders, teams and individuals, to communicate more

effectively through all of the following services:

· Communications Training and Facilitation

·  Program and Project Development

·  Cross-Cultural Team Building Programs

·  Strategic Planning

·  Business Coaching

Ward has a passion for facilitating difficult and rewarding communications, developing collaborative business plans, and implementing results focused plans and activities.

Liz Ward’s Contact Information:

Email info@co-culturesolutions.com, or Call 651/235-2919

www.co-culturesolutions.com