Sydney World Usability Day

The UPA Sydney chapter is organising the local event, which will take place at Telstra’ s brand new Experience Centre.  The day will feature an impressive lineup of speakers addressing the importance of usability across all aspects of healthcare. It will also include interactive sessions and demonstrations of techniques such as usability testing and eye tracking, and will provide ample time to chat with people in the field of usability to learn more about it. 

You are invited to attend any part or all of the day, and no pre-registration is required.  Door prizes will be awarded throughout the day.  The event is free, and open to the public. 

Presentations
9:00am  The importance of customer experience to a large corporate (Holly Kramer, Group Managing Director, Telstra Product Management, Telstra) 

9:15am  Customer experience at Telstra (Cyrus Allen, Director of Customer Experience and Cecilia Hill, Customer Experience Lead, Data IP and Enterprise Solutions) 

10:00am  User experience design of a hospital-based managed healthcare service (Fiona Meighan, User Experience Specialist, Telstra) 

10:45am  The risks of medical equipment failing and why usability is important (Paul Hynes, Special Counsel, Moray & Agnew) 

12:00pm  The impact of poor usability on people’s lives (James Breeze, Chief Experience Officer, Objective Digital) 

12:45pm  Usability and accessibility (Lisa Herrod, Principal Usability Consultant, Scenario Seven) 

1:30pm  Web usability for those with cognitive disabilities and learning difficulties - NSW Guardianship Tribunal case study (Roger Hudson, Principal, Web Usability) 

2:15pm  Trustworthy technology - Privacy and identity in the healthcare industry (Kevin Cox, Founder and Chief Technical Officer, Edentiti) 

3:00pm  Advanced telemedicine - Accessing health services remotely (Laurie Wilson, CSIRO) 

4:00pm  Design thinking and usability (Melis Senova-Tapp, Chief Technology Office, Emerging Technology, Telstra)  

Discover the Experience Centre
Tours of this brand new, state of the art, facility will be given at 9:30am, 12:30pm and 2:30pm.  Demos of various projects and initiatives will take place throughout the day.  

Learn about Usability Testing
Understand more about what goes on in usability testing by observing in action during the Experience Centre tours.  Find out what it feels like to be a participant in a test by signing up on the spot to participate in a testing session during the day.   

Read People’s Minds
Learn how eye tracking can help you understand how to improve the usability of your website or application.  Demos of the latest Tobii eye tracking system will be given at 10:30am, 2:00pm and 3:30pm.  

Visit the Exhibits
Have a chat about the importance of usability with the industry specialists from the following organisations:
CHISIG
CSIRO
Epilepsy Action Australia
Objective Digital
PTG Global
Step Two Designs  

Special Thanks…
… to the sponsors of this year’s Sydney event:
Telstra Corporation
Boomworks
CHISIG
CSIRO
Digital Tsunami
Epilepsy Action Australia
Objective Digital
PTG Global
Step Two Designs
The Hiser Group
W3C 

Contact Information
Susan Wolfe
Email: susan@susanjwolfe.com
Phone: +61 412 370 092