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World Usability Day for Michigan (East Lansing)
Thursday, November 08, 2007 from 8:30 AM - 5:00 PM (ET)
East Lansing, MI
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Event Details
The Michigan State University Usability & Accessibility Center in conjunction with the Michigan Usability Professionals’ Association bring you ‘World Usability Day for Michigan.’
The event includes workshops and presentations on usability in software, products, and health care services. Take a usability lab tour in the morning, attend one of a variety of sessions and presentations, and end the day with a networking reception for professionals in the field of user experience design.
Morning Registration
8:30 - 9:00 a.m.
Morning Sessions (Concurrent)
Session A: Designing Usable Healthcare Web Applications
9:00 - 11:-00 a.m, Room Big Ten C. Jason Withrow, Senior Business Analyst, University of Michigan Health System.
Healthcare applications face a variety of interesting usability challenges, including accommodating diverse user needs, the necessity of streamlining workflow in a fast-paced environment, and the need to present lots of information in a way that is readable, scannable, and scalable. Best practices for addressing each of these challenges will be presented, as well as strategies and recommendations for dealing with other usability concerns that arise in healthcare.
Session B: Winning with Usable Software in Life Science Research
9:00 - 11:-00 a.m, Room Big Ten B. Richard Sheridan, President, Menlo Innovations, and Jennifer Baird, President and CEO, Accuri Cytometers.
This workshop covers a three-year design and development collaboration between Accuri and Menlo Innovations to produce a commercially successful cytometer that offers an excellent user interface and a unique capability in the world of cell analysis applications.
Tours and Demos
9:00 a.m. - 12:00 p.m.
Tours of the Usability & Accessibility Center last 15 minutes and meet in the UAC reception area (Room 93, Garden Level). Demonstrations of adaptive technology will also be offered.
Afternoon Events
Afternoon Registration
NOON - 1:00 p.m.
Lunch and Opening Remarks
NOON - 12:45 p.m.
Sarah Swierenga, Ph.D., Director, MSU Usability & Accessibility Center
Teri Takai, Director of the Michigan Department of Information Technology
Michael Beasley, President, Michigan Chapter of the Usability Professionals Association
Healthcare Usability – Code Blue!
12:45 - 1:15 p.m.
Shane Lovellette, User Experience Products Manager, Techsmith Corporation.
This presentation will explore specific case studies that demonstrate how healthcare companies are improving usability. The case studies will show the methods, challenges, and results from organizations who are responding to the code blue call.
Patient Safety and Usability: Experiences in the Department of Veterans Affairs (VA)!
1:15 - 1:45 p.m.
Janine A. Purcell, M.S.I.E.O.R., Cognitive Engineer, VHA Bar Code Resource Office.
This presentation introduces the patient safety movement and three supporting initiatives within the VA: The National Center for Patient Safety (NCPS), the Office of Information Patient Safety Program, and the Bar Code Resource Office. The presentation includes examples of the activities of these entities to illustrate usability and human factors-based tactics to decrease harm to patients in the VA healthcare system.
Codeless QA Testing - a Revolution in the Automated Testing Tool Market.
1:45 - 2:15 p.m.
James Brennan, Product Manager, Sumanth Muthyala, Usability Engineer-Technical Lead, and Ergin Salih, Product Development Team Lead, Compuware Corporation.
Compuware saw a market opportunity if they could somehow enable non-technical business users to participate in the Quality Assurance (“QA Testing”) part of software development. The product at the time offered tremendous power and flexibility to Quality Assurance teams responsible for functional / regression testing of applications with extensive knowledge in writing code, but dramatic changes would be needed to simplify the user experience in order to attract this broader demographic and allow them to achieve success as well. This presentation will show the original technical product and track the evolution of the revolutionary new product from initial concept through final design. Even if you have never conducted QA testing, you will experience how a product can make a dramatic improvement in a single release.
Break and Poster Session
2:15 - 2:45 p.m.
Refreshments will be served and exhibits and research posers will be displayed.
Making Sense out of Health Insurance Benefits Selection: Case Study with a Web Tool
2:45 - 3:15 p.m.
Laurie Kantner, Vice President of Client Services, Tec-Ed, Inc.
Tec-Ed collaborated with researchers at the National Institutes of Health and the University of Michigan to evaluate and improve the usability of a Web-based collaborative health insurance benefits planning tool. This presentation showcases the challenges and improvements that occurred with each iterative testing cycle, and the final application that achieved a design that could be successfully used by a broad number of employees.
Usable Design for Older Adult Users of Web, Mobile and Handheld Technologies.
3:15 - 4:15 p.m.
Dr. S. Ann Becker, Professor, MIS and Computer Science, Florida Institute of Technology.
Technologies today provide an extraordinary opportunity to promote better living for the rapidly expanding older adult population. The Web has become a popular resource for older adults, sixty years and older, in supplementing traditional healthcare channels. Mobile and handheld technologies, together with Web technology, are emerging as important resources in the pursuit of both aging in place and quality of life initiatives. Through these technologies, older adults can stay connected to family and friends, take advantage of government services, access health information, and pursue life long learning, among other advantages. Unfortunately, older adults may encounter usability barriers impeding everyday use of these technologies. Poorly designed interfaces and reading complex content may prevent older adults from exploiting these technologies. This talk will address these issues. Older adults will be profiled in terms of aging factors to be considered in the design of usable interfaces. Past research will be discussed in relation to usability studies and design solutions. A novel interface design for handheld and mobile devices will be shown. The broader impact of usability research will be discussed from multiple perspectives inclusive of electronic government, student researchers, aging caregivers, and remote populations.
Closing Remarks
4:15 - 4:30 p.m.
Sarah Swierenga, Ph.D., Director, MSU Usability & Accessibility Center
Reception
4:30 - 6:00 p.m.
Please register to ensure there is adequate seating and refreshments for all. Full details and registration are available at: www.usability.msu.edu/conf2007.asp
When
Hosted By
World Usability Day 2007
"Making Life Easy!" World Usability Day was founded to ensure that the services and products important to life are easier to access and simpler to use. World Usability Day was founded in 2005 as an initiative of the Usability Professionals' Association (UPA). To find out more: - Goto the World Usability Day website |
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