With Bob Hughes, Bill Swift, and France Cloutier.

April 30th, 2010
7:45 to 11:45 am (registration and breakfast at 7:45 am, sharp start at 8:15 am)

Organizations must adapt to their environments. Cultural Capital – the ability of an organization to build a corporate culture that attracts and retains talented people – is rapidly emerging as the most important criterion for success. Who you are and what you stand for is just as important as the quality of products and services you provide. To become a market leader involves embarking on a process of whole system change.

Please join seasoned consultants, Bob Hughes from the Forton Group in the UK, Bill Swift of DoDifferently and France Cloutier of Bergevin Cloutier & Associates for this engaging workshop where we will explore what is going on in the world of work today that indicates to us, more than ever, why paying attention to the employee experience is non-negotiable for any organization wanting to be successful. We will also look at specific models and tools for accessing organizational culture elements that could lead to sustainable transformational change in organizations.

Bob Hughes is a leadership development specialist, experienced leadership coach and people manager, with a successful track record in people motivation and project delivery over the last 25 years.

He has coached a variety of leaders in large corporations, and has had particular success with high potential leaders. As well as being a co-founder of the Forton Group’s ’Professional Leadership Coaching’ certification programme, Bob has delivered a variety of training courses in the field of leadership development, coaching and change management.

As part of his commitment to the profession, Bob has served on the ICF Ethics Committee and written a number of papers on internal coaching ethics.

Bill Swift is an executive coach and leadership performance consultant with more than 30 years of corporate management experience. He brings this wealth of experience to his client relationships with an insightful business eye and strong understanding of people, to grow Change Leaders and deliver results. Bill was trained by CoachInc.com and is certified in a number of CoachInc programs.

Bill successfully led large retail and commercial banking operations and managed teams in the telecommunication sector. His experience stretches across marketing, sales, customer service, call center management and human resources. Bill has led successful initiatives across a broad spectrum of strategic goals.

Clients appreciate Bill’s genuine, caring, people-centric nature; Bill’s vision and experience as an inspiring leader; and Bill’s focus on quality execution to achieving results.

France Cloutier provides a range of services to support organizations and individuals undergoing changes to navigate these changes successfully. Her background in business as a Chartered Accountant gives France an understanding of the business realities that drive change, and her Masters of Science in Organizational Development provides her the tools and concepts to assist people to orient themselves in their new environment.

She co-founded Bergevin Cloutier and Associates in 1998, and is now focused on supporting individuals, teams and organizations to reach their goals and move toward success, through strategic change projects as well as coaching and specific training programs in leadership development, performance management, change management and coaching.

France is a Senior Associate with the Niagara Institute and a Chartered Accountant, and is fluently bilingual (French and English).