Biography

As Vice President of Solutions Development, Heather is responsible for the continued growth of the Business Solutions division of Mariner through the selection and deployment of innovative applications and services.  Heather has brought to Mariner many years of management experience in the telecommunications sector, with a proven track record in financial management, business development, service development, operations, product management, sales, business strategy, planning, and vertical market management.

Heather was a pioneer in the development and delivery of enterprise IP solutions including Voice over IP and multi-media messaging.  She primed the marketing strategy for the contact centre market and was a key player in the establishment of one of the largest healthcare IT practices in Eastern Canada.  As part of the leadership team within that practice, Heather was responsible for the addition of next generation ICT applications to the healthcare portfolio.  She attended many national and regional contact centre and healthcare conferences as both a participant and a presenter.

Heather is the Chair of the Board of Directors for both the Kennebecasis Public Library and the Church of St. John and St. Stephen Nursing Home.  She holds a Bachelor of Business Administration from the University of New Brunswick and is a Certified General Accountant.