Contact Department of Preparedness & Response for event and ticket information.
Thursday, March 11, 2010 from 6:00 PM - 9:00 PM (ET)
Description Shelter Operations is an instructor-led, basic level course designed to give
participants an overview of the American Red Cross policies and
procedures for setting up, running and closing a shelter during a disaster.
The course includes lecture and group exercises.
Purpose The purpose of this course is to prepare employees and volunteers of the
Red Cross and other agencies to manage shelter operations effectively and
sensitively as a team while meeting the needs of people displaced as a
result of a disaster.
Learning
Objectives
Upon completion of this course, participants will be able to–
Describe the procedures for opening, operating and closing shelters.
Explain ways to demonstrate quality service.
Organize available human resources as a shelter operations team.
Identify resources available to assist shelter workers.
Organize the physical facility and material resources to meet the needs
of the people in the shelter.
Department for Disaster Preparedness & Emergency Response of the Asheville-Mountain Area Chapter of the American Red Cross.
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