Outsourcing Operations (Livestream from NYC)

Outsourcing allows a startup to focus on its core competency, maintain an engineering focused culture and add leverage to every member of its team. This course will cover how an early-stage startup can effectively outsource its operations. Whether a company is just starting out and needs to scale its resources or is looking towards future expansion, outsourcing is a common way to get a startup on the fast track to success.

This class will address the following topics:

- Utilizing contractors to deliver excellent customer service, account management, content, low level BD, reporting, administration, and more
- Marshaling human resources through Mechanical Turk, Elance, Solvate, and identifying what tasks are appropriate for each program
- Ensuring scalability through processes and metrics

Jim Moran is a co-founder of Yipit. Jim also co-founded UnHub and 140it and previously worked at The Blackstone Group. He graduated from Harvard College in 2005 with a degree in Economics. As a senior in college, he won the 2005 Harvard Business Plan Competition. Jim's twitter profile is: http://twitter.com/#!/jdmoran. 

TO VIEW THIS LIVESTREAM: We'll send a link to the email address you used to purchase your ticket, a few hours prior to the start time. Be sure to check your inbox (and your spam folder). 

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