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ITIL / Service Management & Cloud Computing
Wednesday, June 27, 2012 from 6:30 PM to 9:00 PM (BST)
Belfast, United Kingdom
Where Projects meet Operations...The Critical Success Factors to ensure successful implementation of Projects into Operations.
Today's IT operational environment can be chaos, the conflicting challenges of maintaining, stable, cost efficient and overhead light operational environment can frequently conflict with the demands of ensuring that the business IT requirements are met and changes rapidly and efficiently implemented. New Technology, New applications, Compliance can all pose threats to operational stability.
In this session Eileen Fitzgerald will discuss the differentiation between Project procedures and operational procedures, we shall look at where they two overlap and how if managed incorrectly they can result in conflict but if managed correctly can enhance productivity, efficiency and greatly speed up the change management process.
And just for added value we shall look at Service Strategy and ITIL and discuss how some of the Key points of ITIL are relevant to project management and operational procedures.
19:45 - 20:00 Networking and Refreshments (Sponsored by Bluewave Technology)
Considering the cloud
SaaS, PaaS, IaaS, Public, Private, Hybrid. There are a lot of clouds now and they are definitely 'cool' but after the hype has settled, what are the reasons for migrating to cloud services, what research and planning is required and what are the pitfalls? In this 'cloud agnostic' session we will review the drivers or drawbacks to your business in seeking a cloud solution to your problems. What solutions are out there and how should you approach and plan your investigation and migration.
18:30 - Registration
18:45 - 19:45 - Where Projects meet Operations...The Critical Success Factors to ensure successful implementation of Projects into Operations
19:45 - 20:00 - Networking and Refreshments
20:00 - 21:00 Considering the Cloud
About the Speakers:
Eileen Fitzgerald - Speaker Biography
Eileen has been working in the Global IT Management for over 15 years first as a Messaging Architect for multinational companies, Eileen then focused on Service Delivery, managing Notes services, infrastructures and functionalities according to ITIL Standards. Eileen is the co-organiser of ILUG and a regular speaker at Lotusphere and other collaborative events. Eileen has a BA in Maths and Computer Studies from the University College Cork as well as Masters in Project Management from the University of Limerick, Ireland. Eileen has various certifications on ITIL management for which she is a passionate advocate.
Paul Mooney - Speaker Biography
Paul Mooney has been working in the IT consultancy services industry for over 15 years and is currently the Senior Technical Architect in Bluewave Technology Group. Starting with Novell Networks and cc:Mail, he has gone through the ranks of many messaging systems, spending a large portion of his career focussing on the IBM collaboration technology software suite. Paul's focus also includes:
Paul holds many years of accreditation in the IBM technology range, is an authorised Symantec Consultant, Google Certified Deployment Specialist and general geek. He presents at technical conferences globally throughout the year.
Momentum is the trade association for the ICT industry in Northern Ireland and draws its membership from the majority of ICT businesses here. It was established to represent those with a common interest in promoting and developing the industry both locally and internationally.
Northern Ireland has the best record of any UK region in creating jobs and reducing unemployment. The majority of new jobs have been in knowledge industries particularly ICT including software development, software testing and funds administration.
Momentum's dedicated team works in collaboration with a Board drawn from member companies. Our aim is to deliver a wide range of services. We organise an extensive programme aimed at improving the competitiveness and excellence of ICT companies.
With 18 years experience representing the ICT Sector and with such a broad and representative membership Momentum is uniquely placed to represent the privates sector’s contribution to the successful development of the ICT sector in Northern Ireland.
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