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Healthfirst Provider Workshop
Patient Satisfaction: Access to Care
Date: Friday, June 22, 2012
Time: 10am - 12:30pm
Location: Healthfirst, 100 Church Street, New York, NY 10007
- Introduction and Overview
- Case study presented by Craig Allen, Director, Field Operations Quest Diagnostics: Quest and Access to Care: How we used a Six Sigma approach to improve performance and patient satisfaction
- Brief Updates from Ambulatory Care Access to Care grantees
- Discussion of Opportunties and Challenges