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Culturetopia: The Ultimate High Performance Workplace
Friday, July 13, 2012 from 8:00 AM to 11:30 AM (CDT)
HALF-DAY WORKSHOP - MORNING SESSION
Topic: Culturetopia - The Ultimate High Performance Workplace
Culturetopia - The Ultimate High Performance Workplace provides an introduction to Jason Young’s innovative perspective on how to create and sustain a high-performance workplace where people can do their best work and customers are loyal. Jason uses his experience as a manager, trainer, and consultant to dozens of leading companies to help participants understand how to produce the desired performance outcomes in productivity, profitability, employee retention and customer satisfaction. Jason shows the keys to intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment and employee behavior.
Presenter: Jason Young
Jason Young has been called a “rare breed” when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines, Jason learned the value of a successful workplace culture. During his 10-years with the airline consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company’s innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today.
Driven by the need to extend his unique insight in leadership development to others outside Southwest, Jason separated from the pack in 1998, when he left the airline to launch his own consulting practice to focus on corporate training and development services provider specializing in leadership, customer service and team building. Today, as president of LeadSmart, Inc., Jason shares his vision in developing successful corporate cultures and workplace environments with forward-thinking companies, including Starbucks, Radio Shack, Coca Cola and Tyson Foods, to name just a few. He has even returned to his old turf – Southwest Airlines – to extend his knowledge as a corporate training consultant in leadership development area once again. He has even captured his philosophy of creating high performance cultures in his recent book, Culturetopia - the ultimate high performance workplace.
Capturing the innovative strategies and tactics he created at Southwest Airlines, Jason offers insights and practical information that can be implemented immediately. His keynote presentations and training programs are in demand for audiences of all types – from senior level executives to front line employees. Jason’s messages reach to the core of every audience member with his unique style and engaging presentation skills. Participants are treated to a compelling experience that will change the way they view themselves, their customers and the company for which they work.
When & Where
Culturetopia Training Workshops
Culturetopia High Performance Training Workshops are high energy, powerful learning programs designed to help individuals grow rapidly in personal and career development. With a range of offerings focused on developing core leadership skills, these workshops are ideal for equipping individuals in organizations that don't have strong leadership training programs or to be used as a supplement to existing employee development programs. Questions? Contact us at email@example.com or