Dispatcher Wellness

Stress: We all feel it at one time or another. Many of us deal with stress every single day.  Jobs that require employees to hide their true feelings and emotions are considered to be some of the most stressful.  This is especially true for the public safety dispatcher who sits at the hub of operations for the law enforcement and fire agencies they work for.

 The information provided in this course includes:

• Recognizing the signs and symptoms of dispatcher stress
• Techniques for managing stress from both the workplace and personal lives
• Developing healthy coping skills
• Learning how stressors from work and personal lives affect each other
• Learning ways to help one another with management of both acute and chronic dispatcher stress
• Physical health management principles
• The role of nutrition and exercise and their relationship to stress management
• Available resources that can be utilized for stress management