Effective Policy Management & Communication . . . 

Organizations have been in a complete disarray in managing corporate policies and procedures - policies often are out-dated, scattered across parts of the business, and not managed consistently.  Further, the recent trend in legislation and regulatory guidance is to demonstrate training and not just attestation. 

However, policies establish the culture, values, ethics, and duties of the corporation and its agents.  Organizations that take an ad hoc approach to managing and communicating policies face significant risk to their business.

To consistently manage and communicate policies organizations are turning toward defined processes, workflow, and technologies to manage the lifecycle of policies.  The policy management lifecycle involves several stages from definition, approval, communication, awareness, training, attestation, maintenance, and archiving.  This is supported by a technology infrastructure to manage the content and process of policy management.

In the generation of Web 2.0 and YouTube it is no longer enough to simply make policies available, organizations need to deliver training and establish that individuals understand policies and procedures. Delivering interactive policy training modules has become just as important as presenting a written policy and tracking attestations.

Workshop Objectives . . .  

Attendees of the Effective Policy Management & Communication workshop will specifically learn: 

• Defining a process lifecycle for managing policies
• Establishing policy ownership and accountability
• Providing consistency in policies through consistent style and language
• Communicating policies across extended business relationships
• Tracking policies attestation and delivering effective training
• Monitoring metrics to establish effectiveness and/or issues with policies
• Relating policy management to risk, issue/case, and other GRC areas

NOTE: due to the interactive nature of this workshop attendance is limited to no more than 20 registrants.  Registration is handled on a first come first serve basis.

CPE/CLE Qualification:  State boards of accountancy and other governing institutions have final authority on the acceptance of individual courses for CPE credit.  Please check with the various rules and regulations for your certification to determine whether our seminars and material would qualify as Continuing Professional Education for your certification(s).

Workshop Agenda . . .  

8:00 to 8:30

• Breakfast and Introductions

8:30 - 10:15

• Dissaray of Policy Management
• Defining the Policy Management Lifecycle
• Roles & Responsibilities in Policy Management

10:30 - 12:00

• Consistent Style and Writing of Policies
• Other Policy Management Best Practices

12:00 - 1:00 

• Networking Lunch (Sponsor Presentation)
• Case Study Presentation

1:00 - 3:00

• Technology Enablement of Policy Management
• Effective Communication & Training
• Tracking Attestations

3:15 - 5:00    

• Relationship of Policies to Other Areas of GRC
• Monitoring, & Metrics of Policy Effectiveness

About Your Instructor. . . 

Michael Rasmussen, J.D., OCEG Fellow, CCEP

Business Ethics & Compliance Lecturer, Author, & Advisor

Michael Rasmussen is an internationally recognized pundit on the topics of business ethics, corporate culture, policy management, and compliance.  With more than 18 years of experience, Michael helps organizations understand their culture and improve related Governance, Risk, and Compliance (GRC) strategies, processes, and technologies that deliver business agility, efficiency, and effectiveness.  He is a sought-after keynote speaker, author, and advisor on compliance and risk management strategies. He is noted for being one of the earliest advocates for a collaborative and integrated approach to GRC.

Michael has served in leading roles to create public policy contributions for U.S. Congressional reports and committees, and currently serves on the Leadership Council of the Open Compliance and Ethics Group (OCEG) and chairs OCEG’s Technology Council. Michael is quoted extensively in the press and is respected for his commentary on broadcast news channels. In June 2007, Treasury & Risk recognized Michael as one of the 100 most influential people in finance with specific accolades noting his work in “Governance and Compliance: Saving the Planet and the Corporation.” In October 2008, he was recognized as a “Rising Star in Rocky Times: Corporate America’s Outstanding Executives Under the Age of 40.”

With more than 17 years of experience, Michael’s objective is to assist organizations in defining GRC processes that are sustainable, consistent, efficient, and transparent. He has contributed to US Congressional reports and committees, and has served on the Red Book Steering Committee and currently serves on the OCEG Leadershsip Council. Michael has been quoted extensively in the press. In June 2007, Treasury & Risk recognized Michael as one of the 100 most influential people in finance with specific accolades noting his work in “Governance and Compliance: Saving the Planet and the Corporation.” Most recently, in October 2008, he was recognized as a “Rising Star in Rocky Times: Corporate America’s Outstanding Executives Under the Age of 40.”