COMMUNICATIONS TRAINING OFFICER UPDATE: ON THE JOB TRAINING IN DISPATCH

November 7, 8, and 9, 2012 (This is a 3 day class, 24 Hours)

0900-1800 hours each day.

This course enhances the training skills of Training Managers, Training Coordinators, and Training Officers. This exciting 3-day course provides students with the tools and skills to train new dispatchers in a formal personalized one-on-one training atmosphere using some of the following methods:

• Learn innovative and new teaching methods
• Learn or enhance the ability to evaluate the skill set of a trainee
• Develop an on the job training program
• Enhance and develop skills in communication, counseling and conflict resolution

Instructor: Melissa Hernandez, San Diego County Sheriff's Department

P.O.S.T. Plan II

POST Course Control #1107-30937-11003

What Others Have Said About This Course

• "Melissa was fun and professional. She was a good trainer for this class."
• "Class was handled very nicely, covered the material, and definitely encouraged involvement from all present. Well done."
• "I enjoyed the whole class!"

For additional information or questions, contact Melissa Hernandez at training@sdapsd.org, or by calling 619.342.7344

Prerequisite: Must be currently employed by a public safety agency

For information about the training venue, Marina Village, click here

Classes presented by the San Diego Association of Public Safety Dispatchers are certified by the California Commission on Peace Officer Standards and Training and meet the continuing professional training requirements for California public safety dispatchers.