Contact Spiceworks University for event and ticket information.

Looks like this event has already ended.

Check out upcoming events by this organizer, or organize your very own event.

View upcoming events Create an event

Spiceworks 202: Manchester, UK

Monday, February 27, 2012 from 1:30 PM to 5:30 PM (GMT)

Manchester, United Kingdom

Spiceworks 202: Manchester, UK

Ticket Information

Ticket Type Sales End Price Fee Quantity
Standard Registration Ended £149.00 £0.00
SHARE THIS EVENT

Event Details

Spiceworks 202: Help Desk Deep-Dive
Are you all-Help-Desk, all-the-time?  Want to dig deeper into the help desk management capabilities of Spiceworks? Then the time is right to join us for Spiceworks 202: Help Desk Deep Dive. By attending this four-hour class, you'll learn how to take advantage of Spiceworks to create a well-oiled, problem-solving (and tracking!) machine. 

In this intermediate-level class, you'll cover:

  • Customizing the help desk and the user portal
  • Details on Tickets Anywhere
  • Managing Ticket Notification Templates 
  • Managing Remote Help Desks/Clients
  • Ticket Rules and Views
  • Leveraging Purchasing and RFQ within Spiceworks
  • More!

So, join us and your fellow IT pros for this fun-filled session and learn how Spiceworks can help you simplify your IT day!


Hungry?

Afternoon snacks and drinks will be included, and if you come early for Spiceworks 101, we'll feed you a yummy lunch as well!

 


Questions?

Please direct all questions and comments to SpiceTrainer Ben Snape

Ben works for an international company managing all the UK IT requirements and playng a part in the group IT. A long-time Spiceworks user, he started with version 1.6, and it had an immediate impact on his day-to-day work and key decisions. He also started one of the UK SpiceCorps groups – he’s found it to be a great way to learn new technologies and meet great people..

Find him on the community: Ben Snape's Profile