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Event Details
ITIL is the global standard for best practices in IT Service Management. This course is the introductory course to ITIL. It is a live, instructor-lead class that covers ITIL Fundamentals of IT Service Management and ITIL v3 Core Concepts. It is recommended for anybody in IT and is a requirement for advanced ITIL courses.
There is no prerequisite for this course.For a more comprehensive overview visit www.itsmspecialties.com
When & Where
ITSM Specialties at Dixon University Center
2986 N Second ST
South Hall, Room BO4
Harrisburg,
PA 17110
Tuesday, October 4, 2011 at 9:00 AM - Thursday, October 6, 2011 at 5:00 PM (ET)
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Hosted By
TechQuest PA Training
Since 1998, TechQuest has been at the forefront as the trade association of technology industry, helping lead public policy, planning and development of programs and services to help our members and partners. We will continue to explore ways and means to improve the climate for technology and innovation for the smallest and largest companies and organizations in Pennsylvania.