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Event Details
ISO 9001:2008 Executive Understanding (Plexus Curriculum)
– SC-310
Instructor: Art Crowley
The Executive Understanding course is designed to
introduce the key topics of the ISO 9001:2008 Standard. This course includes
all 2008 revision updates.
RUs: 0.7
WHAT YOU WILL LEARN
o
Briefing of
the Standard
o
Top management
responsibilities
o
Quality
Management Systems
o
Process
Mapping
o
Purpose and
intent of the Standard
o
Description of
the System
o
Planning
responsibilities
o
Mapping the
organization utilizing a process-based approach
o
Analysis of a
system of processes through the identification and analysis of individual
processes.
o
Turtle
diagrams
o
The Process
Approach
o
Factors for
Successful Implementation
o
Executive
commitment
o
Organizational
culture
o
Conflict
resolution
o
Problem
solving, communication, team and cross functional management skills
o
Planning for
Implementation
o
Strategic
Planning
o
Tactical
Planning
o
Operational
Planning
o
Analyzing the
mission
o
Setting
objectives to achieve the vision
WHO SHOULD ATTEND
o
Executives and Upper Level Management
SCHEDULE
o
1-Day session, 8:30AM-4:30PM, Course Fee: $ 400.00.
o
Lunch and refreshments
included.
Registration, Refund, and Payment Details:
- Substitutions after Registration are permitted. Inform Education Registrar to ensure
accurate attendance records.
- Refunds provided if course is not held.
- Email from Eventbrite.com addressed to you will be used for
important course information. Please open immediately and take
appropriate action.
- Textbooks and handouts are included in the course fee. Some courses use instructor supplied
material. The fee includes all
materials required for the course. If the class is during the day, morning
and afternoon refreshments and lunch is included in the registration cost.
- Payment for the course is due by the first class session unless
prior arrangements are made with the Registrar.
- Make check payable to: ASQ Philadelphia Section 0505 and mail to:
ASQ PHILADELPHIA EDUCATION REGISTRAR
149 Kirkland Ave
West Chester PA 19380-3982
Questions? Contact the Education Registrar, Ms Kay Croll at:
Email: captkmcc@verizon.net
Phone: 610-696-7589
When & Where
Pennsylvania State University (PSU) Great Valley Campus
30 E. Swedesford Road
Malvern,
PA 19355
Friday, September 9, 2011 from 9:30 AM to 4:30 PM (ET)
Add to my calendar
Hosted By
Philadelphia Section -American Society for Quality
The Philadelphia Section of the American Society for Quality (ASQ) is one of the leading sections in the nation, with 1200+ members! Come join us for this exciting course.