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How good are you when you are under pressure, feel offended/ unheard, or notice that a conversation is taking a turn for the worse?
In this 2.5 hour professional training you'll find out. You will learn and practice an easy 4-step system for staying calm, listening through to the heart of what matters, and skillfully handling difficult (annoying!) people and situations.
This class is taught by Dian Killian, Phd, a renowned communications trainer, the Director of the Center for Collaborative Communication, and one of our favorite specialists.
Scientific background:
This lab is based on Marshall Rosenberg's system of non-violent/ compassionate communication. Dr. Dian Killian is the Director of the Center for Collaborative Communication, a CNVC Certified Trainer, & co-author of Connecting across Differences: A Guide to Compassionate, Nonviolent Communication, and author of the Urban Empathy: True Life Adventures of Compassion on the Streets of New York.
What's included:
- 2.5 hours professional training in conflict resolution
- Hands-on practice and role plays
Note:
Tickets are valid only for the date purchased
Class size is limited to 40 people.
:) Look forward to seeing you there! :)
When & Where
NYC Seminar Center
71 West 23rd Street New York,
NY
Monday, September 12, 2011 from 7:00 PM to 9:30 PM (EDT)
