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Event Details
2011 Ticomix HEAT and Service Management Symposium
Are you satisfied with your Service Management strategy? Are you fully leveraging your HEAT system to support your business objectives?
Join Ticomix for the 2011 HEAT and Service Management Symposium and share ideas, best practices, and discover new ways to leverage technology to enhance business processes. This is a full-day event being offered at no charge in multiple cities including New York, Boston, Chicago, Milwaukee, Dallas, and Houston.
Complimentary breakfast and lunch are included and, best of all, there is NO COST to attend!
At the 2011 HEAT and Service Management Symposium, you'll get answers to:
- How can I evaluate the effectiveness of my current Service Management processes?
- How do I improve Service Levels by better leveraging my HEAT system?
- What are some Service Management and Reporting "Best Practices" gleaned from hundreds of organizations using HEAT that my organization can benefit from?
Plus the latest FrontRange roadmap for HEAT, product updates and a review of What's New in HEAT 9.5. In the afternoon, you can participate in an invaluable HEAT workshop and Q & A session!
When & Where
Microsoft Facility New York
1290 Avenue of the Americas
Sixth Floor
New York,
NY 10104
Wednesday, September 28, 2011 from 8:30 AM to 3:30 PM (ET)
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Hosted By
HEAT Training
Ticomix offers HEAT training through public and private classes to help you get the most out of your HEAT software investment. Our courses include HEAT Administrator, HEAT Advanced Administrator, and Designing HEAT Reports with Crystal Reports Designer. We can also customize HEAT training classes to fit your individual needs.
