Summary: 

Internal auditors have the ability to evaluate controls and influence organizational units well beyond the financial reporting and compliance worlds. This seminar will get you started in reviewing those areas of your organization where the business actually gets done - operations!

Whether or not you have operational experience, by understanding the role of management and basic internal control concepts, you can evaluate and improve the risk management and control processes in the operational areas of your organization.

Operational auditing is not consulting, but the skills in this course can help auditors improve processes and position organizations better achieve their objectives.

This is an introductory operational auditing course, that also reviews basic auditing and control concepts.

Presenter: 

Paulette Keller is the Director of Audit Technology Support for Farmers Insurance Group/Zurich Financial Services.  In her current role, she oversees the development and maintenance of audit software and CAAT tools.   She has more than 25 years of internal audit experience and specializes in operational, compliance, and fraud auditing.  She has developed course work and conducted training sessions for audit teams in annual planning, risk assessment, audit standards, leadership, and managing the audit process.   

Prior to becoming an audit director, Paulette was an audit specialist with Farmers Insurance Group.  In that role she implemented several new audit tools including process mapping, mapping documentation, and objective-oriented auditing.  Her process-mapping project led to an article in the IIA’s Internal Auditor magazine.  She also co-authored a book on the subject with Mike Jacka titled Business Process Mapping – Improving Customer Satisfaction. 

Where:

Conseco Building J

(See Attached Map)

11825 N. Pennsylvania Street Carmel, IN 46032

CPE Credits: 15.5 hours   

Lunch will be served at 11:30 each day

Cost: $425.00

Cost per CPE Hour is only $36.47!