Talk So People Listen and Listen so People will Talk

Communication Techniques for Success with Sandy Bjorgen, M.A.

Do you ever walk away from others while thinking, "I should have handled that better?"  Maybe you wish you had chosen words that were more tactful, assertive, or clever.  Or maybe you wish you had just kept your mouth shut.

Your professional success requires you to:

Think and (re)act spontaneously, creatively, and effectively in challenging moments.

Learn to communicate more succssfully under pressure:

Bring examples of your own pet peeves and challenges to this entertaining, experiential, learning lab.  Generate new ideas on how ot respond more effectively and creatively in crucuial conversations.  Learn more powerful techniques that you can put into practice daily to improve your own personal and professional relationships.

Learn ways to:

·         Think and speak creatively under pressure

·         Build rapport and draw others out

·         Implement 3 essential principles for developing positive relationships

·         Identify what you can and cannot control in working with others

·         De-stress yourself and defuse others

·         Tap creative inner resources and collaborate for better results

Audience: People who need to communicate effectively

About Sandy:

Sandy Bjorgen trains people to think and speak effectively under pressure: before an audience, within a group, and one-to-one. She is owner of IMPROV-able Results™, specializing in improv-based communication training for business professionals, leaders, and teams. She is Immediate Past President of the National Speakers Association’s Northwest chapter and a Certified Professional Coach with an MA in psychology and a BA in English and education. Sandy has over 20 years combined experience as a trainer, coach, facilitator, actor, speaker, manager, salesperson, counselor, and educator. For more information regarding this presentation, contact Sandy at (206) 351-5899 or Sandy.Bjorgen@comcast.net

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SIGs are Special Interest Groups (subgroups) of the Puget Sound Chapter that meet regularly and serve the needs and interests of members and focus on techniques and information relevant to the different functions in the field.

Our Trainers' SIG encompasses all aspects of training, learning, and performance. Recent topics have included developing web-based training, cultural competency, creativity and innovation, training techniques for generational diversity, and strengthening your voice as your most powerful tool.

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Contact

Contact: Lynne Lazaroff, VP SIGs Lynne.Lazaroff@dimension.org

Driving Directions to the Community Center at Mercer View

I-90 Eastbound from Seattle: take exit #7A, 77th Ave SE. Turn left across the freeway. At stop sign turn right onto North Mercer Way. Go one long block to the stop light. Go straight though the stop light. Turn left onto 81st Avenue SE. Turn right onto SE 24th Street. The Community Center is two blocks up on your left.

I-90 Westbound from Bellevue: take exit #7, Island Crest Way. Continue straight ahead. Turn right on 81st Avenue SE. Turn right on SE 24th Street. The Community Center is two blocks up on your left.

Parking: There is ample free parking in front of the building.

Cost: $10.00 for ASTD-PS members and $20.00 for non-members and guests.

****** We are only able to offer refunds 3 days prior to the event, although arrangements may be made for a credit to the next meeting by e-mailing contact.us@astdps.org ******