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Event Details
Dealing with Difficult People
(Please note all workshops can also be booked directly with sbadmin@sdvs.org.uk tel 01785279930 )
Many people encounter difficult situations as part of their work. This workshop examines these situations and gives strategies for managing them
This session will give you an understanding of:
- What is it that makes a situation difficult?
- How do you handle conflict?
- How to deal with challenging behaviour
- Diffusion Techniques
Please note the date of this workshop is subject to change
When & Where
ADSIS
Unti 2 Hargreaves Court, Staffs Tech Park
Stafford
ST18 0WN Staffordshire
United Kingdom
Wednesday, July 27, 2011 from 9:30 AM to 12:30 PM (GMT)
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SCIO Training
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