MANAGING CONFLICT IN THE WORKPLACE

This interactive workshop provides perspective, tools, and training in self-management and conflict resolution in the workplace. You will learn to change the dynamics of your workplace relationships with non-verbal skills such as centering and curiosity, and to stay in control while you engage others in problem-solving strategies.

Objectives:

• Identify your conflict mode and understand its benefits and drawbacks
• Choose to remain calm and increase options in difficult situations.
• Appreciate the value of listening and curiosity in conflict.
• Acknowledge emotional energy and direct it in positive ways.
• Practice language strategies to communicate more effectively at work, in meetings and difficult conversations.

Lunch included

Unlikely Teachers: Finding the Hidden Gifts in Daily Conflict text included

Testimonials:

"Judy’s presentation was the best approach to conflict that I have ever heard."

"Wonderful concepts and demonstrations!"

--University of New Hampshire, Management Series

Instructor:
Judy Ringer provides conflict and communication skills training throughout North America with unique workshops based on mind/body principles from the martial art Aikido, in which she holds a second degree black belt. The author of Unlikely Teachers: Finding the Hidden Gifts in Daily Conflict, she brings to life key concepts such as self-management under pressure and appreciation of other viewpoints. Programs are experiential, energetic and fun. Frequently requested within the health, educational and business communities, clients include The National Institutes of Health, BAE Systems, Honda of America Manufacturing, UnumProvident Insurance Corporation, Maine Medical Center, and the States of New Hampshire and Vermont. Judy is founder of Portsmouth Aikido and sole owner of Power & Presence Training, in Portsmouth, NH.