Contact Carolinas Chapter of the PDMA for event and ticket information.
Thursday, June 19, 2008 from 8:00 AM - 4:00 PM (ET)
Service, whether as the product offering itself in the service industry, or a key component of the tangible product industry, lags in its "body of knowledge" regarding innovation and development.
This interactive one-day workshop will take a "service-centric" view of the innovation and development process, with a goal of helping service companies increase long-term profitability by improving methodologies for defining and implementing their offerings.
Both individuals and small teams will benefit from the diverse group interactions and immersion in this off-site workshop. The class is capped at 20 students to foster the best possible learning environment to address each individual's learning needs:This workshop is perfect for managers responsible for defining, developing and deploying services, specifically:
Led by Leland D. Shaeffer and Anthony Lemus, who come specially from California for us, this workshop qualifies as sixteen (16) Professional Development Hours toward PDMA’s NPDP recertification. Fees include continental breakfast, light lunch, and afternoon snack.
Sign up now! Space is limited to 20, and early bird applies to online registration before June 11 at 6pm. Regular rate will apply until June 17 at 6pm. $40 surcharge will apply for late registration. Group rates are available. Contact Sue Burek at sueburek@gmail.com. This is a great value. It would have cost you $1500 + travel for the same workshop with Lee and Tony at PDMA's 2007 International Conference in Orlando!
About our workshop leaders
Leland D. Shaeffer, Managing Director of PLM Associates, focuses on helping companies improve their existing product lifecycle management processes to better achieve business objectives and to produce better outcomes. He has taught executive workshops on various topics such as “Agile Product Development”, “Develop and Market Better Products Faster!” and “Successful Development of Products and Services” through Caltech, the USC Marshall School and Institute of International Research (respectively). He has over 20 years practical experience in engineering and marketing at companies ranging from venture-backed startups to Apple Computer, Unisys and a subsidiary of Eastman Kodak.Anthony Lemus recently was Vice President of Six Sigma Business Development with Citigroup, where he deployed Six Sigma and restructured the business processes used for developing and delivering a variety of loans, servicing and refinancing products. Tony has over has over 20 years experience in new product development and process design, having held positions in R&D, Operations, Strategic Business Development, and Process Engineering at companies that include Johnson & Johnson, Allergan Medical Optics and Pfizer Inc. He now is a partner in the Value Creation Institute.
Questions? Send an e-mail to sueburek@gmail.com
Notes: Credit card charge will be to "Montie Design" as a service to our chapter."
Nearby hotels:
 |
View other Carolinas Chapter of the PDMA events |
 |
Contact the Host |
 |
Subscribe to receive notifications of future events by this host |
Email
Facebook
Twitter
LinkedIn
MySpace
Digg
Delicious
Reddit