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Benchmarking Toward Best Practices in School Support Services

Wednesday, May 21, 2008 from 6:00 PM to 9:00 PM (ET)

Willow Grove, PA

Ticket Information

Ticket Type Sales End Price Fee Quantity
Members & Non-Members Ended $30.00 $0.00

Event Details

The Council Rock School District has been using systematic benchmarking to improve various non-instructional services and reduce cost.  The most extensive benchmarking has been done in the area of energy management where energy use has been reduced by over 35% in two years.  The federal Energy Star system has been used to provide both best practice research and comparative data to assist in program implementation and prioritization.  Other support services benefiting from benchmarking include copying and printing services, information technology support services, and contracted transportation services.  Benchmarking has also been used to improve administration of the special education instructional services. 

Our guest speakers are:

  • Robert Schoch, Director of Business Administration and founding member of the Benchmarking Committee of the Pennsylvania Association of School Business Officials, and was part of the team at the first school disctrict to implement ISO 9001.
  • Matt Frederickson, Director of Information Technology, who has been with the school district for four years and has varied experiences in the private sector and the US military.

Both are from the Council Rock school district, Newtown, Bucks County, PA.

The American Society for Quality has put a tremendous and sustained effort into improving all aspects of education in this country for many, many years.  The students at Eastern who will prepare and serve the meal are quite accomplished, and received rave reviews last year at our sold-out program.  I hope you can join us and support the School, the Section and ASQ!

When & Where



Eastern Center for Arts and Technology
3075 Terwood Road
Willow Grove, PA 19090

Wednesday, May 21, 2008 from 6:00 PM to 9:00 PM (ET)


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Hosted By

Philadelphia Section -American Society for Quality



The Philadelphia Section of the American Society for Quality (ASQ) is one of the leading sections in the nation, with 1200+ members! Come join us for this exciting course.