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Chapter Luncheon-Are Donors Our Customers?

Wednesday, February 23, 2011 from 11:30 AM to 1:00 PM (ET)

Chapter Luncheon-Are Donors Our Customers?

Ticket Information

Ticket Type Sales End Price Fee Quantity
Members   more info Ended $15.00 $1.36
Non-Members   more info Ended $25.00 $1.61
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Event Details

February Chapter Luncheon--Are our donors our customers?

Come and learn how a customer-service approach can help you attract and retain more donors. Jane Peoples will show us how the principles of customer service can be applied to donor relationships and making the Ask. This presentation is part of a three-hour workshop Jane has conducted for the University's Professional Development Nonprofit Management Certification Program.

Jane Peoples has a Master's Degrees in Social Work and Public Administration from Syracuse University. She has worked in nonprofit management and development for 20 years.  Currently, Jane is a consultant providing annual fund and grant writing support to small nonprofits.


Meeting to be held at the University of Tennessee Visitor/Welcome Center (formerly the Faculty Club) located at corner of Neyland Dr. and Kingston Pike. 2712 Neyland Dr

11:30-1:00

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When & Where



UT Visitors/Welcome Center
2712 Neyland Dr
, TN

Wednesday, February 23, 2011 from 11:30 AM to 1:00 PM (ET)


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Hosted By

AFP - Great Smoky Mountain Chapter



The Association of Fundraising Professionals works to advance philanthropy through advocacy, research, education, and certification programs.  The Association fosters development and growth of fundraising professionals and promotes high ethical standards in the fundraising profession.  Locally, our chapter seeks to provide timely and informational educational programs and networking opportunities for members.